btw, yang menyelamatkan Jeff Clinton dengan membelikan tiket pesawat pulang
adalah Nokia.

On Mon, Sep 3, 2012 at 5:14 AM, 冴羽獠 (Ryo Saeba) <[email protected]> wrote:

>
> http://thenextweb.com/insider/2012/09/02/heres-samsung-flew-bloggers-halfway-around-world-threatened-leave/
>
> [image: SONY DSC]
>
> Let’s pretend that you’re a blogger. You’re given the chance to review
> new, hot hardware from a major company. All that’s required is that you
> participate in some tasks, but these tasks would fit into your coverage so
> you agree. In return you get to be one of the first to go hands-on with
> devices and give your opinion on them. Sounds like a good deal? Well that’s
> what a couple of Indian participants in Samsung’s Mob!ler program thought
> too, until Samsung threatened to leave them stranded in Berlin, Germany.
>
> First let’s start with the facts. Programs such as Mob!lers (or Mobilers,
> for my sanity) are in place by many companies. In fact, I’ve even
> participated in one, for a company called STI <http://www.drivesti.com/>,
> where I’ve done reviews of 
> Kia<http://thenextweb.com/shareables/2012/06/14/i-got-to-drive-a-kia-soul-for-a-week-and-it-was-geek-car-heaven/>
>  and 
> Mazda<http://thenextweb.com/shareables/2012/08/22/head-head-mazda-3-vs-kia-rio-budget-geek-auto-showdown/>
>  cars.
> But there’s one factor that differentiates programs such as STI from
> Mobilers – Only one of them expects you to become a 
> shill<http://en.wikipedia.org/wiki/Shill> for
> the company.
>
> The story that follows is one of those that’s going to be hard to believe.
> We’ve done our very best to verify the facts, and we’ve heard the same tale
> from multiple sources and the end result has been the same in each case.
> That said, let’s go back in time a few weeks.
>
> Samsung launched its Mobilers program in India. Clinton Jeff of Unleash
> the Phones <http://unleashthephones.com/>and another blogger who asked to
> remain unnamed were two of the ones who were chosen as winners of a contest
> and given Mobiler perks. Now before you go calling foul, bear in mind that
> programs like this are imperative in some countries. Without them the
> bloggers will often not get early access to devices, or in some cases will
> be among the last to see them. Engaging with the programs means that they
> get access and they get to bring news to their respective audiences.
>
> [image: 7352689988 a6505f53fe z 520x259 Heres how Samsung flew bloggers
> halfway around the world, then threatened to leave them there]
>
> Jeff, however, reports that they made it abundantly clear to Samsung that
> they were first and foremost independent bloggers and that they had no
> intention of acting as brand ambassadors for the company. Even with this
> restriction in place, the two were invited by Samsung to attend this year’s 
> IFA
> conference in Berlin <http://b2b.ifa-berlin.com/en/>, a large trade show
> that’s important to European and Asian mobile device coverage. Though
> surprised by the invitation, they took up Samsung on its offer to fly them
> to the show and to cover their hotel.
>
> An important point – In the invitation email, Jeff reports that he was
> asked whether he’d like to attend as a reporter or as a promoter. He was
> insistent that he would only accept the offer if he was allowed to do so as
> a reporter.
>
> [image: Screen Shot 2012 09 02 at 2.19.37 PM 220x183 Heres how Samsung
> flew bloggers halfway around the world, then threatened to leave them 
> there]Again,
> a reminder – Behavior such as Samsung’s is *not* uncommon in the world of
> tech coverage. It’s perhaps considered *more*normal in some parts of the
> world, but even we here at TNW are regularly offered to have our travel and
> accommodations covered in hopes that we’ll write about a specific brand
> during our overall coverage of an event.
>
> Now back to the bloggers — In the days and weeks leading up to the IFA
> trip there were a couple of things that happened which should have raised
> flags, but the preemptive, no-compromises statement about the two refusing
> to be brand ambassadors should have kept them covered. One such flag, for
> instance, was Samsung contacting Jeff and asking for his clothing
> measurements.
>
> “What? A uniform? A quick call to Samsung India to find out what was going
> on. Oh it’s just for a closed door event? No proper answer, I sent my sizes
> wondering what was going on.” – Clinton Jeff
>
> Jeff tells me that there were a couple of other clues as well, such as
> Samsung insisting that they record themselves dancing in front of
> landmarks, a la “Where the Hell is Matt<http://www.wherethehellismatt.com/>“,
> as well as encouraging them to bring a local gift that would be exchanged
> with other Mobilers. But Jeff went along with the requests, thinking that
> it would perhaps be a fun activity that he’d be doing with others in the
> Mobiler program. It wasn’t until after a 12-hour day of flying that the
> alarm bells went off.
>
> “As soon as we stepped in [to the hotel], there was a Samsung Mobilers
> booth waiting for us. They gave us our key, a Samsung shirt that we’d have
> to wear for “orientation” the next morning, and we’d have to be down
> in five minutes* *to go for the uniform fitting.” – Clinton Jeff
>
> They were instructed that they were to arrive at 8 AM the next day to sign
> an NDA. While this isn’t an uncommon ask, it’s the kiss of death for a tech
> reporter who’s hoping to break news about new devices. But what’s more, the
> 8 AM session was for “orientation”. Samsung told them that, over the course
> of the event, they’d “have to be in uniform, in the Samsung booths, every
> day. Showing the products to members of the press.”
>
> “This was really a shocker. For a month before departure we were
> continuously reminded that we were being sent to IFA to cover the launch of
> the Note 2, every little detail was taken care of and we were even updated
> on a daily basis with the situation of the stay , tickets etc.”
>
> [image: Screen Shot 2012 09 02 at 2.33.44 PM 220x161 Heres how Samsung
> flew bloggers halfway around the world, then threatened to leave them 
> there]The
> red flag just became a stop sign.
>
> Jeff told Samsung again, in no uncertain terms, that they were not there
> to be product demonstrators for the brand. They reiterated that they had
> agreed to the trip so that they could cover Samsung, but also the other
> brands that were launching products. They were shuttled off to a meeting
> where they once again stated ,this time to a stern-faced PR person, that
> they had no interest in playing Samsung’s employee for the event. They were
> told that they had some free time while the company made its decision, so
> they headed to the local Starbucks to grab a pre-show coffee.
>
> Then things got nasty.
>
> “We got a call from Samsung India saying ‘You can either be a part of this
> and wear the uniform, or you’ll have to get your own tickets back home and
> handle your hotel stay from the moment this call ends…
>
> A few minutes later, we got a call from the Samsung India guy who said
> that our flights on the 6th have been cancelled, and that they’re bringing
> us back on the 1st instead. But this is only if, and only if, we agreed to
> wear atleast the samsung branded shirt at the unpacked event, and not blog
> about any of this incident.
>
> “*None of this should leave Berlin. Or Reach India*” – Clinton Jeff
>
> This might come as a surprise, but we blogger types aren’t exactly rolling
> in cash. Jeff tells me that he’s no different. His weak local currency,
> combined with high rent in South Delhi, has prevented him from saving much
> money. In short, they were trapped and their tickets were essentially being
> held for ransom. In fact, emails between Jeff and I were exchanged prior to
> his return home and he practically begged me to not run the story until he
> returned, stating without any uncertainty that he’d be trapped in Berlin.
>
> In short, their hands were forced. They attended the event, in the Samsung
> shirt, but did opt to not stand and demonstrate the phones “while getting
> dirty looks from some of the other Samsung mobilers who were present in
> their white pants, Samsung shoes and the Samsung shirt, all stationed next
> to a device, presenting it to press. And presenting it to us.”
>
> But the hits just keep on coming. The next morning, Jeff awoke to the
> following email:
>
> [image: Screen Shot 2012 09 02 at 3.07.09 PM 520x205 Heres how Samsung
> flew bloggers halfway around the world, then threatened to leave them there]
>
> Instead of being in Berlin until September 5th, covering the rest of IFA,
> they were to be shuttled home as soon as possible. They had only been in
> country long enough to cover Samsung’s Unpacked event, but missed almost
> everything else from the show. They didn’t have tickets in hand, and had no
> assurance that they’d get them. The only confirmation that they had was
> that their initial return tickets had been cancelled.
>
> In the end it’s a cautionary tale – There were a few instances in which
> the bloggers perhaps should have seen too many flags raised and backed out
> of the event. But when the bloggers had been covering bases and stating
> their position time and again, Samsung had every opportunity to explain its
> position and cancel the trip as well. Instead, it opted to play hardball,
> threatening to leave two bloggers stranded thousands of miles from home, in
> a foreign country.
>
> So take care, bloggers and those hoping to be. The next time that you’re
> offered a trip in exchange for coverage, you might find yourself being
> fitted for a uniform, signing NDAs and demoing products upon which you’re
> supposed to be reporting. While this will hardly be the end of the Mobilers
> program, in India or elsewhere, Samsung’s scummy tactics should serve as a
> warning to anyone who thinks the Korean manufacturer is playing fair.
>
> We’ve emailed representatives from Samsung, and told them the story that
> we are working on. It’s been a few hours, as of the time of this
> publishing, and we’ve still not gotten a reply. We’ll update this story
> when or if we do. But for now, Jeff tells me that another company has
> offered to fly him home and get him to a hotel, so he’s still able to cover
> the event as it should be.
>
> --
> http://ryosaeba.wordpress.com ~ things left unsaid




-- 
http://ryosaeba.wordpress.com ~ things left unsaid

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