Fitur knock knock itu bisa jd blunder buat yg ga ngerti

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*Google Duo arrives to take on FaceTime*
<http://www.theverge.com/2016/8/16/12474996/google-duo-review-video-chat-app-launch>
// *The Verge - All Posts*
<http://www.theverge.com/2016/8/16/12474996/google-duo-review-video-chat-app-launch>

Google Duo <https://duo.google.com/>, a new video chat app that works
exclusively on phones, is getting released today. I've been using it for
about a week and I can tell you that it's fast, easy to use, and devoid of
complicated bells and whistles. You tap on the face of the person you want
to call, they answer, and you have a one-on-one video chat going. Nobody
who uses this app can say that Google didn't achieve its goal of creating a
video chat app that's relentlessly, explicitly designed solely for phones.

That effort is so single-minded I can't decide if it's timid or bold.

First, a bit about how Duo works. It's available on both Android phones and
iPhones. When you sign up, the app checks your phone number from your SIM
and then sends you a confirmation text. That's the whole setup process —
there are no accounts to create nor friend lists to maintain. It's tied
directly to your contacts list and your phone number.

That's great for simplicity, but bad if you want to use Duo on anything
other than your phone. It's also unable to make conference calls, put
Hangouts-style funny pirate hats on your head during a call, or offer just
about any other fancy feature you might expect from a video conference app.

“We thought 'amazing on mobile, nothing on desktop' was the better
approach.”

Duo's radical simplicity is by design, says vice president of Google's
communications division, Nick Fox. "By being laser-focused on mobile," he
says, "it enables us to just make sure that we were doing a great,
wonderful job on that case. ... For us, we thought 'amazing on mobile,
nothing on desktop' was the better approach."

There is one feature in Duo that feels genuinely new: it's called "Knock
Knock." When you receive a call on Android (it doesn't work on the iPhone),
your entire screen starts showing the live video from your caller before
you even answer. It lets you see who's calling — and lets the caller make
funny faces to try to entice you to answer. Google's promo video for Duo
emphasizes it heavily:

In my testing, Knock Knock worked very well — and it has the added benefit
of making the call start immediately. The video call is already running the
nanosecond you swipe up to answer it. "Instead of the call starting with
frustration and confusion, Fox says, "you start with a smile because you
know it already works." I don't know about the smile, but I do know that
Duo calls started without all the "Hello, are you there?" that I typically
experience with most other video and audio calls.

For those worried about people hijacking their screen with a video feed
while they're at dinner or a meeting, a few notes to ease your mind. First,
Knock Knock only works with people you already have saved in your contacts
— so random people won't show up. Second, you can block a caller if you
like — but take note that since Duo doesn't have its own independent
friends list, blocking a caller on Duo blocks them everywhere. Last, you
can turn the feature off entirely if you don't like it.

Google also has done a lot of work on the back end to make things feel
immediate. It's based on WebRTC, with some added technical underpinnings to
make the call automatically ratchet the quality up or down depending on
your connection quality. It's even able to maintain the call when you
switch from Wi-Fi to cellular. After a very brief hiccup, the call just
keeps on going.

I mostly tested Duo on a Nexus 5X (running the latest Android Nougat Beta),
where call quality was mostly good — better on Wi-Fi, but never so bad that
it dropped completely. On the iPhone 6S, call quality was equally good.
However, because Google doesn’t have the same ability to integrate on iOS
as it does on Android, there are a few hassles: no Knock Knock, and you
have to unlock the phone before you answer the call.

Duo is the second
<http://www.theverge.com/2016/5/18/11690728/google-duo-video-call-app-vs-apple-facetime-io-2016>
of the two apps Google announced at its developer conference this past May.
The other is the AI-enhanced text messaging app Allo
<http://www.theverge.com/2016/5/18/11699122/google-allo-messaging-app-announced-io-2016>,
for which Google hasn't yet announced a release date. That's odd enough,
but perhaps not as confusing as Google's overall strategy with
communication apps
<http://www.theverge.com/2016/5/19/11714334/google-allo-messaging-app-hangouts-chaos>:
instead of fixing its unified solution, Hangouts, Google has opted to
release two different (but slightly related) messaging apps: one for video
and one for text.

Neither app is designed to *replace* Google's other video and messaging
app, Hangouts. Instead, Hangouts will continue to exist with a more tightly
focused mission: serving enterprise users, where Fox says we can expect "it
will increasingly be more integrated with Google Apps suite." It will still
be available for consumers, of course, but those users won't be the focus
of future product development.

Hangouts will continue, but with an enterprise focus

And Fox is also not especially concerned that Google is offering a
multiplicity of communication apps. He sees Google's products as split
broadly into three bands: Allo and Duo for consumers; Hangouts for the
enterprise; and services that are more carrier focused — like SMS, RCS, and
even the Phone app. Fox believes that consumers simply aren't confused by a
multiplicity of messaging apps — whether they're made by Google or not —
"People use the apps that their friends are using," he says. And he's
excited to see Duo (and, later, Allo) compete with all of them head-to-head.

How Duo will actually compete was (and is) one of my biggest questions. Why
use Duo when Facebook Messenger, Snapchat, FaceTime, Hangouts, and any
number of other options exist? Is Google going to leverage the massive
power of the Android install base somehow? Will Duo be part of the standard
suite of Google Play apps preinstalled on the vast majority of Android
phones (outside of China)? "We haven't made decisions on that yet," says
Fox. "We want to get it out there, see how it does, and then I see
distribution as the next step rather than the first step."

When I said up top that I couldn't decide whether Google's strategy with
Duo was bold or timid, this is what I was referring to. It's not going to
be the automatic default for all Android phones, replacing phone calls in
the way that iMessage replaces SMS. Google isn't ready to go there just
yet, which feels timid.

Duo has to compete on its own merits

But it's also bold. In this incredibly crowded marketplace, Google is
forcing Duo to compete on its own merits. You can invite somebody to use it
by sending them a text from inside the app, but otherwise the plan seems to
just be to see how it is received in the marketplace. I asked some variant
of "how are you going to get users for this thing" no fewer than four times
in my hour with Fox, and every time the answer boiled down to this: "We're
focused on building great apps that people love and distribution will
follow that."

I have no idea if that plan will work: sometimes boldness is just naiveté.
But I can't help but respect the clarity of purpose behind the creation of
Duo. It's aggressively, obsessively focused on making the best possible
mobile experience for video chat, at the expense of all else. He said no to
desktop, no to conference calling, no even to allowing the same account to
work on multiple devices. For the Duo team, getting "mobile first" right
meant demanding it be "mobile only."

Duo does one-on-one video chat very well, which is what Google set out to
make it do. The question now is whether or not that's enough.

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