Mungkin harus dipersenjatai gadget ( BB or andro ) nih para cs....biar memahami permasalahan yang sering terjadi... Imho...sbagai masukan aja
Froyo Inside On Jun 9, 2010 10:38 AM, "marcel aditya" <[email protected]> wrote: > Sorry OOT dikit yah. Pertanyaan CS si merah yang paling bikin emosi. Dulu gue pernah ga bisa masuk email setting BB tulisannya "your account is suspended please call 111/116" > Gue telpon ke cust serv dan lapor soal ga bisa masuk ke email setting > CS: bapak udah coba restart? Udah coba send service book? > Gue: restart saya udah pak. > CS: Nah kalo gitu bapak coba send service book > Gue: (-_-') pak, laporan saya kalo saya ga bisa masuk ke email setting pak. > CS: iya coba send service book dulu pak > Gue: pak, gimana mau ssb kalo saya ga bisa masuk ke email setting? > (Hening 5 detikan) > CS: bapak udah restart lalu send service book? > Gue: ehmm...udah deh pak. ga ngerti juga kayanya masalahnya apa. > *tutup telpon* > motodroid™ almighty > > -----Original Message----- > From: satrio <[email protected]> > Sender: [email protected] > Date: Tue, 8 Jun 2010 19:13:02 > To: Indonesian Android Community [id-android]<[email protected]> > Reply-To: [email protected] > Subject: [id-android] Re: [Id-android] [WTKeluhan] CS telkomsel = buku > berbicara > > pertanyaan standar penanganan komplain : > 1. sudah coba restart handset ? > 2. settingan apn sudah benar ? > 3. lokasi dimana ? (posisi kelurahan, kecamatan, kota) > > -- > "Indonesian Android Community [id-android]" > > Join: http://groups.google.com/group/id-android/subscribe?hl=en-GB > Moderator: [email protected] > ID Android Developer: http://groups.google.com/group/id-android-dev > ID Android Surabaya: http://groups.google.com/group/id-android-sby > ID Android on FB: http://www.facebook.com/group.php?gid=112207700729 > > -- > "Indonesian Android Community [id-android]" > > Join: http://groups.google.com/group/id-android/subscribe?hl=en-GB > Moderator: [email protected] > ID Android Developer: http://groups.google.com/group/id-android-dev > ID Android Surabaya: http://groups.google.com/group/id-android-sby > ID Android on FB: http://www.facebook.com/group.php?gid=112207700729 -- "Indonesian Android Community [id-android]" Join: http://groups.google.com/group/id-android/subscribe?hl=en-GB Moderator: [email protected] ID Android Developer: http://groups.google.com/group/id-android-dev ID Android Surabaya: http://groups.google.com/group/id-android-sby ID Android on FB: http://www.facebook.com/group.php?gid=112207700729
