> -----Original Message-----
> From: [email protected] [mailto:[email protected]] 
> On Behalf Of Dave CROCKER
> Sent: Monday, October 18, 2010 11:50 AM
> Cc: [email protected]
> Subject: Re: [ietf-dkim] How MUAs render mail
> 
> Folks making assertions about what MUAs should do need to gain some background
> in UXE and usability design, starting with cognitive models for UIs. They
> should pay particular attention to the repeated observation that users
> understand little of what they see from the system and care about 
> understanding
> it little.  (This observation is not specific to MUAs or even computer 
> interface
> design.  The design of control environments often is more a task of /reducing/
> information than of increasing it, due to limitations of human processing,
> especially in real time.)

I would go one step further and suggest that we should give MUA designers 
credit that they have done this research.  If we find that to be too generous, 
then I will joyfully concede that at least I have not done, and do not wish to 
do, that kind of research; I'm happy to leave it to them to do or not do.

This only reinforces my desire to treat DKIM like an API; export all the 
information we get from the verification process and let other components deal 
with filtering or rendering.  It's outside of our purview.


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