> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 

> In Las Vegas I waited 8 hours in the security queue last time 
> to return back to my home. Of course the flights already 
> departed and as it was not a fault of the company, I needed 
> to buy a new ticket, no refund and of course, I don't think 
> the US government will pay for it, right ?.
> 
> I don't think is acceptable, unless there is a commitment 
> from the US authorities to avoid this type of unfair situations.

Which carrier were you on?

Did you write and complain to their HQ?

Virtually every airline will refund a ticket in that situation if they
receive a complaint. This is particularly true if you stand at the
ticket desk and complain very loudly but not angrily.

US Air once tried to refuse me a refund after they cancelled my flight
to NYC. They soon relented as the queue of other customers grew. 

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