Hello everyone,

I have several different iFolder users that are experiencing 
synchronization issues.  The iFolder clients show "Incomplete 
synchronization," followed by "nnn items not synchronized," where nnn is 
some number.

The following are the relevant details of the iFolder system and the 
users who are having problems:

- The iFolder system is running iFolder 3.8.  All clients are at the 3.8 
level too.
- All of the clients who have experienced the problem are running 
Windows Vista, with the 32-bit iFolder client.  However, I'm not sure 
this is specific to Windows Vista or the Windows iFolder client.
- The log window in the clients don't show anything useful.  It will 
just show that the particular iFolder was synchronized, when in fact it 
was not.  Is there a way to turn on more detailed logging?
- On shared iFolders, one computer will show that all files are 
synchronized but another computer will show the above messages that some 
items are not synchronized.
- Some of the iFolder users only have problems syncing a dozen or so 
files.  Other iFolder users are having problems syncing thousands of 
files.  Yikes!

What do I need to do to troubleshoot this issue and hopefully fix it? 
I'm hopeful that I can fix this on the server as some of the users are 
remote.  Any insight or help you can provide would be appreciated.

Thanks,

Brad





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