>> >> On Mon, Dec 15, 2008 at 5:48 PM, Arun Khan <[email protected]>
>> >> wrote:
>> >
>> > Being a member of several LUG lists, I will say that the quality of
>> > help from FOSS/Linux mailings lists/forums is equal or better than
>> > the paid support especially when users have done some home work and
>> > then sought help.
>>
>> Well.. I just say at this point of time, in my experience,
>> proprietary people understand a "User" better than FOSS people...
>
> Well, the proprietary people build support cost in their products
> (assuming you have licensed copies) otherwise expect *no* support e.g.
> unlicensed XP do not get any security updates from MS.  Compare this to
> Debian, Fedora, openSUSE, Ubuntu ... there is *no* charge for updates.
>

Thats what I meant I hope I change my opinion asap. Ubuntu's approach
is completely from a User perspective, lets fix Bug #1

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