Dear All, One of my friends was asking me to suggest a good Asset management tool. His requirement is
1. Maintenance of asset details (configurations, locations, numbers to call for service, escalation matrix etc.) 2. Service History (parts replaced, defects rectified etc.) 3. Status (Working; Not working - service call booked, escalated, service visit completed but problem not rectified, awaiting replacement of failed parts etc.) Online ping is not very important as most machines would not be constantly connected. 4. Must be web-enabled The challenge is that he has deployed systems, printers and other peripherals at 186 locations and these are not interconnected. There will be some people who will be updating the records. Apart from this, he has got lot of machines under Annual Maintenance Contract. So, he needs to know about these machines and also he wants to integrate it to Trouble Ticketing ( Great - if you people suggest Ticketing system also which has integrated Asset Management tool also) Thanks in Advance Ravi Kumar Tenneti _______________________________________________ To unsubscribe, email [email protected] with "unsubscribe <password> <address>" in the subject or body of the message. http://www.ae.iitm.ac.in/mailman/listinfo/ilugc
