Hello Again-- Well, now I need advise on an iMac internal modem problem.
The internal modem on my wife's iMac (333MHz, revision D, OS 8.6, 96MB RAM) refuses to connect to our dial-up account. Symptoms include: 1. Modem appears to not be recognized in Apple System Profiler. A note appears under modem status stating "Information being gathered..." but the modem data is never displayed. 2. No modem noise is present at all. There are none of the regular connection and squeal noises typical of a modem connecting. 3. While trying to connect the Remote Access Status window appears noting its "connecting..." 4. After timing out a dialog box appears saying "The modem is not responding properly. Reset the modem, check its connections and check the correct port and modem type are selected in the modem control panel" My first question is How do you reset the modem? Second, based on the symptoms, is this likely to be a software or hardware problem? I have deleted the modem preferences, zapped the PRAM and rebuilt the desktop - none of which had any effect. I tried a different phone line and tested BOTH lines using the internal modem of another iMac. They are fine. I have checked and the modem selected is the iMac internal (56K). There does not appear to be any port to select in the modem control panel but there is only one place to install the phone line anyway. Any help in getting this thing working would be greatly appreciated. We generally use the DSL line, but when it occasionally goes down we use the dial-up instead. -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | PowerON Computer Services <http://www.poweron.com> REPLACEMENT PARTS in STOCK Drives, CD-ROMs, RAM, Mac OS SW, Power Supply <mailto:[EMAIL PROTECTED]> Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> Using a Mac? Free email & more at Applelinks! http://www.applelinks.com
