On Friday, January 17, 2003, at 11:16  PM, Steve Sobek wrote:

> On Friday, January 17, 2003, at 09:47  PM, Obi-Wan wrote:
>
>> Not really.  From what I have read Quark is scrambling for their lives
>> trying to get their product OS X compliant. Indesign is taking a lot 
>> of
>> Quarks business away from them.  I know whole firms that have made the
>> switch from Quark to inDesign and they are thumbing their noses at the
>> company.
>
> Is this surprising? If someone wants to defend them, go ahead, but I
> know of very few software companies, regardless of how big the project
> is, that are so slow between major releases, and I'm not just talking
> about that one. Didn't we go like three or four years before getting
> the most recent version?

Quark's slowness in releasing major and minor updates to QuarkXPress is 
the stuff of legends. Having dealt (extensively!) with Quark 
representatives as a purchasing agent for a major Ad agency, I can sum 
it up easily.

They own (well, at the time I dealt with them, at least) a huge portion 
of the market. Genuinely huge. Most -serious- graphic artists don't 
just use Quark. They refuse to use anything else, sometimes violently. 
Quark knows this. Take the instance of QuarkXPress for OS X.

Graphic artists and the like normally buy new computers every 12-18 
months. Those in non-competitive fields may push it back to 18-24, but 
no one serious about publishing pushes it past that. So fundamentally 
tied to QuarkXPress are these users, that they're currently putting 
their purchases off of 48-54 months in some cases. They bought at about 
12-18 months ahead of OS X 10.0, thinking a version of QuarkXPress for 
OS X wouldn't be far behind... and it wasn't there. They keep waiting. 
and waiting. and waiting. Some have given up and bought new hardware 
recently, but a great many are still holding out.

Facing the prospect of OS 9-incompatible machines, no forthcoming ETA 
on QuarkXPress, and having already put off hardware purchases for much 
longer than they're accustomed to... they're (er, we're) starting to 
make decisions now. And Quark isn't going to like the decisions we're 
going to be making. Not at all.

The sad part is that, if history w/ Quark is any indication, they 
probably won't even notice until they're putting up a foreclosure sign.


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