Laura,

I've had very good success with Norton Utilities, from version 2.0 (or older?) on my 
Mac Plus to Norton SystemWorks 1.0 on my Bondi iMac.

However ... Norton File Saver has been empirically observed to be a problem for many 
Mac users.  I would advise, at a minimum, trashing its preference file and then 
letting it run again (and trash the preference file on a regular basis).  I would 
*really* advise just turning it off and never using it again.  Once you do so, and the 
crashes/freezes go away, you'll know it was the culprit.

Regular back-ups are better for preventing lost files than is File Saver, IMO.

Regards,

Bob Eye
Dallas, TX
-------
Date: Sun, 16 Feb 2003 10:49:15 -0800 (PST)
From: Laura Zzzzz <[EMAIL PROTECTED]>

Three days ago my iMac had a meltdown and it was
really hard to get past that blinking ? ...for awhile
only my Norton CD could get anywhere. Finally I was
able to do a system restore by wiping the hard drive
clean and reinstalling the OS. I'm back up to OS 9.1
but I have very very little of my software reinstalled
(I was wanting to up the OS to 9.2 and then reinstall
everything) so I would expect the machine to be
running well BUT it keeps freezing up at shut down
right after Norton File Saver runs. So, why might this
be happening...or how can I narrow it down to find why
myself? And why isnt Norton catching the problem
itself?


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