May I suggest calling your ISP first and then Apple? Also, if you'd please give us some more information on the problem. What do the errors say? Was the iMac brand new? Are the dial-up settings correct?
My .02, the ISP may be kicking her for inactivity. Call them and see what help they can be to you. Also, it's glad to hear of someone that age using a computer. I purchased a new iMac for my grandmother (72 y/o) and she simply couldn't get past the fact there were no "set instructions" on how to use the computer. Interactivity and telling _IT_ what to do really boggled her mind. :) Chris On 7/31/03 1:41 AM, "Dale Hill" <[EMAIL PROTECTED]> wrote: > I have a friend who is 83 years old. Her son-in-law bought her a new > 15" LCD panel iMac with the long neck on it. The Apple techs came > down and put a new modem inn it. It is still getting her kicked off > of the Internet, using 10 X. I do not know how to set the ISP > connection to reset the 15 minutes, inactivity connection drop to > about an hour. > > She is also getting several dialogue boxes with other warnings, all > caused by the Modem. Any ideas on this list. Has anyone else had a > dead modem when they bought their "sunflower" iMac. > Dale -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:"; Send list messages to: <mailto:[EMAIL PROTECTED]> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- >The Think Different Store http://www.ThinkDifferentStore.com ---------------------------------------------------------------
