At 9:20 AM -0400 8/6/03, [EMAIL PROTECTED] wrote:

My iMac G4/17"/OSX10.2.6 has been doing weird things lately and when I've
rebooted, all the desktop icons become rearranged. I've also been getting
messages that a file in an older Norton software package may have to be
upgraded or fixed. Last night, I uploaded some photos to the Mac, printed
them out, then clicked another icon in the dock bar. The whole dock bar
just vanished. After rebooting, I just had a blue screen with no desktop
icons. I rebooted again and there was a message on the blue screen saying I
may want to upgrade that Norton software. Several more attempts (I'm used
to older Macs so I did a "soft-boot" which I thought was booting with
extensions off) were not successful. Just a blue screen. I don't have an
OSX disc to boot from. I hope nothing is fried.

Go here for some info on what to do when you encounter a blue screen at startup:
http://docs.info.apple.com/article.html?artnum=106464


Looks like it would be a good idea to try to run fsck, if you can:
http://docs.info.apple.com/article.html?artnum=106214

If/when you get operational do a search and destroy for any Norton component installed on your drive.

HTH - Mary

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