I'm working on my brother's iMac DV SE. He brought it over when it wouldn't
boot up, and we could hear this 'clicking' sound in the vicinity of the
HD/CD when it was first turned on/powered up. At start up, we get the
flashing question mark and folder icon.

He'd had some ongoing problems with the DVD/CDR. But when he brought it
over, it wouldn't accept a CD at all. I tried putting in a system CD or
Norton CD, and it would just spit it back out (slot-loading). After several
attempts, it finally wouldn't even accept a CD at all. So I couldn't boot it
up.

I bought and installed a straight CDR so we can now boot it up (it still
makes the clicking sound at power up) using the Norton CD, but Norton
doesn't see the HD.

So, I'm beginning to suspect the worst.

What do you suggest I do now? What are the options for salvaging data from
the HD? I don't know whether he has any backups (I'll ask him when I give
him the next update on the status of the repair....).

Doug


Doug and Bernice Hinschberger
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