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On Nov 10, 2005, at 7:06 AM, Douglas Taylor wrote:
Hi everyone,
I'm a new subscriber to this list, joining in the hope that someone
might know the best way to proceed with this problem:
A friend of mine has finally given in to my badgering and switched
from Windows. He just bought a clearance 20" iMac G5. The problem, I
understand, is familiar to many:
He cannot connect at higher than 28.8k, regardless of modem settings.
His windows machines consistently connect at 50k. We dialed in to the
AppleCare PPP test line, and still could not get higher than 28.8k.
The AppleCare tech suggested it is a modem problem, and that we take
it to a repair depot for repair. Has anyone had any luck going this
route, ie: a modem swap?
After years of telling my friend about what a better machine the Mac
is, I feel terribly embarrassed. I hope to assist him in resolving
this issue quickly, with as little grief as possible. I think he's
feeling a bit of culture shock switching from Windows, and I'd hate to
see him give up over something like this.
Doug
The tech is probably correct. Try putting a couple of commas at the end
of the phone number you are dialing into and see if the delay causes
the modem to lock into .v90 mode. Also try a different IP and
connection number if the commas do not work. I could set up a dummy
test account tonight for you to try. Email me off list if interested.
Chris D. (Badger)
"If there are no dogs in Heaven, then when I die I want to go where
they went"
- --Will Rogers
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