On Tuesday, February 21, 2006, at 10:02 PM, Dale Goodvin wrote:
I'll tell you, the few time I called Apple for support (some years ago), the first layer of contact really could have been done by a well trained class of, say, 3rd graders. Trained, that is, to say the following, "Could you wait a minute or so?" Trained to then read whatever script popped up when they did a quick key word search (you know, the same stuff you've been reading over a dozen times already and acting upon with zero results).
A very pertinent point from the from the Mac in Touch article: " Should help boost sales for the Pro Care from the Apple store. " Donald -- The iMac List is sponsored by <http://lowendmac.com/> and... Small Dog Electronics http://www.smalldog.com | Refurbished Drives | - Epson Stylus Color 580 Printers - new at $69 | & CDRWs on Sale! | Support Low End Mac <http://lowendmac.com/lists/support.html> iMac List info: <http://lowendmac.com/imac/list.shtml> --> AOL users, remove "mailto:" Send list messages to: <mailto:imac-list@mail.maclaunch.com> To unsubscribe, email: <mailto:[EMAIL PROTECTED]> For digest mode, email: <mailto:[EMAIL PROTECTED]> Subscription questions: <mailto:[EMAIL PROTECTED]> Archive: <http://www.mail-archive.com/imac-list%40mail.maclaunch.com/> --------------------------------------------------------------- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---------------------------------------------------------------