On Feb 17, 2009, at 1:28 PM, Kathy K wrote:
> > My Mail program has unexpectedly quit a couple times lately, and just > happened twice today. The second time I restarted, I got the dialog > box/set up wizard thing that asks if you want to use new settings or > original settings. I didn't know which to choose, so just quit the > app and restarted my computer. > > I'm concerned I need to do something to fix this issue before losing > all my settings and my vast quantities of saved mail etc... or if > does happen again do I choose 'new settings' (are those my settings > as compared to default settings?). I used to know what to do when > little issues like this arose... but that was back in OS9... First thing to do is back up your "vast quantities of saved mail" which is in your user diretcotry in the ~Library/Mail folder. Once backed up you can work on solving the problem. What does the crash log fro MAil tell you (start up the console application in Applications>Utilities) and click on Show log list, the crash logs are stored in ~Library/Logs/CrashReporter and has a separate log for each application. Depending on the version of OS X you're using it will look somewhat different, but this is a partial example of what one looks like: Process: Mail [376] Path: /Applications/Mail.app/Contents/MacOS/Mail Identifier: com.apple.mail Version: 3.2 (919) Build Info: Mail-9190000~3 Code Type: X86 (Native) Parent Process: launchd [249] Date/Time: 2008-04-14 09:52:02.631 -0700 OS Version: Mac OS X 10.5.2 (9C7010) Report Version: 6 Exception Type: EXC_BREAKPOINT (SIGTRAP) Exception Codes: 0x0000000000000002, 0x0000000000000000 Crashed Thread: 13 Application Specific Information: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: <MailboxUid: 0x79fce0 (relative path=, attributes=0x12)>)' Copy out this much of the crash log and post it here, this will help in determining your problem. -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to Low End Mac's iMac List, a group for those using G3, G4, G5, and Intel Core iMacs as well as Apple eMacs. The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/imaclist?hl=en Low End Mac RSS feed at feed://lowendmac.com/feed.xml -~----------~----~----~----~------~----~------~--~---
