Thanks for everyone's replies! I took the machine to the Apple store and they admitted this "was a known problem". They have ordered a new lcd and will replace it free of charge. Considering this is three years after the warranty expired I think that's Fabulous Service!
While their action may not make the most obvious business sense, I for one will be going back to Apple for my next laptop. John --- On Wed, 1/13/10, Manuel Marques <[email protected]> wrote: > From: Manuel Marques <[email protected]> > Subject: Re: Intel iMac lines on the screen. > To: "iMac Group" <[email protected]> > Date: Wednesday, January 13, 2010, 2:52 AM > This is interesting! My Early 2006 > iMac also has the same problem (it > has currently way more than 30 vertical lines on the > display). I > mentioned the problem in my local Apple representative (not > official, > we don't have official Apple stores here in Portugal) and > they told me > they needed to replace the display panel. The servicing > cost alone was > more than the Mac was worth, so I bought a 22'' HP monitor > and have > been using it connected to the iMac. > > But this may be exactly what I need... I will check the > serial number, > in order to make sure it is in the range mentioned in the > forum, and > then I might contact the local Apple representative. > > Here in Portugal everything we buy has 2 years of warranty. > The first > line appeared 2-3 months after the warranty ended - now > call that > luck :(. > > MM > > On Jan 12, 3:10 pm, Terry McCune <[email protected]> > wrote: > > >On Jan 11, 2010, at 8:33 PM, John Niven wrote: > > > > >>I bought my wife an iMac in 2006. Convinced > her that the sleek > > >>all-in-one would just fit nice. She's not a > power user so its still > > >>enough for her needs but now it has started to > have vertical lines > > >>stuck on the screen. It's currently at five > lines. > > > > >>I gather this is not uncommon. It's well out > of warrantee, but I'm > > >>disapointed with it's longevity. I've been a > Mac fan-boy since > > >>1996, and have generally been impressed with > Apples reliability. > > > > >>What would you recommend to try and remedy the > situation? As a > > >>current G4 and G5 user, I can't imagine > trashing such an otherwise > > >>usefull machine. > > > > >Try plugging in an external monitor. If the > monitor shows the lines > > >too, the GBPU is becoming desoldered or its dying. > If no, the screen > > >cable or screen in the iMac is damaged. > > > > This is a known problem and some, including me have > received out - of > > - warranty repairs. What tipped me off was the 24 page > long > > discussion on Apple's Communities site. > > Try here > > > > http://discussions.apple.com/thread.jspa?messageID=10419678� > > -- > > Terry McCune > -- > You received this message because you are a member of the > iMac Group, a group for those using Apple iMacs and eMacs. > The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette > guide is at http://www.lowendmac.com/lists/netiquette.shtml > To post to this group, send email to [email protected] > To leave this group, send email to [email protected] > For more options, visit this group at http://groups.google.com/group/imaclist > -- You received this message because you are a member of the iMac Group, a group for those using Apple iMacs and eMacs. The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to [email protected] To leave this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/imaclist
