On Jan 18, 2010, at 12:16 PM, Malcolm O'Brien wrote:
Of course, it knew nothing about her previous user profile so she
was starting over (but _with_ her data) so we figured, no biggie.
Well, that was wrong. Not only some apps not run, even System Prefs
wouldn't open! Here's what she just email me:
The issue is that the old profile is a different user according to the
system, so there's tons of stuff she cannot get to under her own
account.
Fixing this depends on which version of OS X she's running, but the
solution is substantially the same:
Start a terminal session (if she can.) and type the following two lines:
cd /Users
ls -l
You will see something like this:
frankenmac:~ johnson$ cd ..
frankenmac:Users johnson$ ls -l
total 0
drwxrwxrwt 10 root wheel 340 Apr 29 2009 Shared
drwxr-xr-x 102 johnson staff 3468 Dec 28 15:01 johnson
drwxr-xr-x+ 16 test staff 544 Feb 1 2009 test
You'll need to make not of her short username, and the group she's a
member of. In the listing above the username is 'johnson' the group is
'staff'
sudo chown -R username:group /Users/username
Where username is her short username, and group is the second name
after the user name.
This will likely fix the problem.
(And I can't believe I'm saying this twice in one day!!)
If you can try running Repair Permissions in Disk Utility, this might
help, but I doubt it, I relly think this is permissions issues with
non-application files in her user profile.
--
Bruce Johnson
"Wherever you go, there you are" B. Banzai, PhD
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