On Dec 22, 6:21 pm, vinman <[email protected]> wrote:
> I managed to buy a copy of Leopard, inserted 1gb of memory and have
> got my emac functioning nicely with it but seem to have a problem with
> the mail client. Seems not to have recognised the smtp details
> although they seem correct in "connection doctor". any advice very
> welcome. i have done a further software update also to incorporate all
> the most recent non intel updates.
>     thanks John C

I do not know if I can help, but somebody here might be able to if you
provide more details.  Are you attempting to use the Apple Mail client
or something else?  If SMTP does not work, that means you cannot
receive.  But can you "send" e-mails?

First thing -- Are you giving the initial connection process enough
time?  I mean lots and lots of time!  Maybe even 10 minutes or so.  As
I recall, when I upgraded from Panther to Leopard (no Tiger in
between), Leopard's Apple Mail was working a long time with the ISP
for authentication with each of my two accounts.  It was driving me
nuts!  After the first connection, things worked very well.  Check
your ISP for their authentication requirements and any coaching they
can give you to connect with Leopard.  Some ISPs are excellent in
helping out, even to detailed instructions at their web site or by
phone.  Other ISPs???

Did this computer work with e-mail before the upgrade?  If yes, and
you have stored old e-mails in mailboxes, do not delete the account in
your client, unless you back it up on another media.  If you delete
the old account, you will lose access to the old mail.  Before the
Leopard upgrade, what version of OS 9 or OS X were you using?  What
mail client?  After the upgrade, can you access your old e-mail?  Can
you access your e-mail account at the ISP via their web mail?  Does
sending and receiving work that way?  You can try a test with a new e-
mail account at the ISP and create a corresponding new account in your
mail client.  If the test account works with new name and password,
then you know the system is working.  Before the upgrade, did you copy
by hand all the mail client account settings and use the same exact
settings after the upgrade?

If this does not help, please give us more of your troubleshooting
details.

Al Poulin

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