Al,
Many thanks for your detailed response. I have pretty much done
what you have suggested. I have not lost the archive from panther
which was the previous os.It all worked well then but yes i can access
my ISP webmail so can send and receive by that route but its far
easier using mail. For some reason addresses and passwords have been
messed up and i am messing them up further trying to fix it. I shall
get onto BT after the holiday and get them to talk me through.
compliments of the season thanks again J
On Dec 23, 3:55 pm, Al Poulin <[email protected]> wrote:
> On Dec 22, 6:21 pm, vinman <[email protected]> wrote:
>
> > I managed to buy a copy of Leopard, inserted 1gb of memory and have
> > got my emac functioning nicely with it but seem to have a problem with
> > the mail client. Seems not to have recognised the smtp details
> > although they seem correct in "connection doctor". any advice very
> > welcome. i have done a further software update also to incorporate all
> > the most recent non intel updates.
> > thanks John C
>
> I do not know if I can help, but somebody here might be able to if you
> provide more details. Are you attempting to use the Apple Mail client
> or something else? If SMTP does not work, that means you cannot
> receive. But can you "send" e-mails?
>
> First thing -- Are you giving the initial connection process enough
> time? I mean lots and lots of time! Maybe even 10 minutes or so. As
> I recall, when I upgraded from Panther to Leopard (no Tiger in
> between), Leopard's Apple Mail was working a long time with the ISP
> for authentication with each of my two accounts. It was driving me
> nuts! After the first connection, things worked very well. Check
> your ISP for their authentication requirements and any coaching they
> can give you to connect with Leopard. Some ISPs are excellent in
> helping out, even to detailed instructions at their web site or by
> phone. Other ISPs???
>
> Did this computer work with e-mail before the upgrade? If yes, and
> you have stored old e-mails in mailboxes, do not delete the account in
> your client, unless you back it up on another media. If you delete
> the old account, you will lose access to the old mail. Before the
> Leopard upgrade, what version of OS 9 or OS X were you using? What
> mail client? After the upgrade, can you access your old e-mail? Can
> you access your e-mail account at the ISP via their web mail? Does
> sending and receiving work that way? You can try a test with a new e-
> mail account at the ISP and create a corresponding new account in your
> mail client. If the test account works with new name and password,
> then you know the system is working. Before the upgrade, did you copy
> by hand all the mail client account settings and use the same exact
> settings after the upgrade?
>
> If this does not help, please give us more of your troubleshooting
> details.
>
> Al Poulin
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