On Sep 15, 2011, at 6:09 PM, Tina K. wrote: > On 2011/09/15 17:54, Jim Scott so eloquently wrote: >> Sounds as if you've got either a hard drive problem or a directory >> problem, or most likely the latter caused by the former. >> >> I would boot from the OS X install disk and run Disk Utility>First >> Aid>Repair Disk until it has fixed everything or until it says it >> can't fix it. >> >> If Repair Disk fixes everything, then your machine should boot from >> the hard drive. If it doesn't, then beg, borrow or buy a copy of >> DiskWarrior that's appropriate for your version of OS X. DiskWarrior >> is absolutely superb at fixing the type of problems you report. >> >> If DiskWarrior doesn't fix the problem, then you very likely have a >> failing hard drive, a not uncommon problem. > > If it is indeed a failing HDD, shouldn't the first step be to back it up > before trying to repair the directory? > Normally, you would be correct: back it up first. However, in the case in this thread, that is not possible because the user can't even boot from the hard drive.
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