On Aug 10, 2017, at 12:32 PM, mike.ansberry1...@gmail.com<mailto:mike.ansberry1...@gmail.com> wrote:
I recently got a message supposedlly from my ISP saying I had some bad malware and they were quarantining me and would freeze my computer. This is a scam. They gave me a number to call to get the problem fixed. I didn't believe it so I contacted Apple and they gave me a link to Malwarebytes. I ran it on my os10.11 drive and it said it cleaned it out. But I only have 10.11 to enable my iPhone to talk to the iTunes on the iMac. My main software is on my 10.7.5 drive. So on my 10.7 drive I get the same message this morning. If this is popping up when you run a web browser, the issue is in your browser’s cache. This is a fake malware scam. Malwarebytse should have been able to find the error on the 10.75 I contact Apple and they say I am out of warranty and I will have to pay $180 to have them fix it. I asked if there was any software that I could use to clean my Mac out and prevent it from happening again. They said there isn't. They also said reformatting the drive would not fix the problem. That last right there is absolute hogwash. So- Is there software out there that is good stuff and will enable me to fix the problem and help to keep it from happening again? I have seen various ads for this kind of software but I am loath to trust some random company. Malwarebytes offers a version that workws with 10.7.5 https://forums.malwarebytes.com/topic/177821-anti-malware-for-mac-os-x-1075/ -- Bruce Johnson University of Arizona College of Pharmacy Information Technology Group Institutions do not have opinions, merely customs -- You received this message because you are a member of the iMac Group, a group for those using Apple iMacs and eMacs. The list FAQ is at http://lowendmac.com/imac/list.shtml and our netiquette guide is at http://www.lowendmac.com/lists/netiquette.shtml To post to this group, send email to imaclist@googlegroups.com To leave this group, send email to imaclist+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/imaclist --- You received this message because you are subscribed to the Google Groups "iMac Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to imaclist+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/d/optout.