Exactly. :) The Imail service agreement is pretty much useless, no reason to even purchase it, unless you're doing a major upgrade with it.

Jonathan

At 02:37 PM 12/7/2002 -0700, you wrote:
Under an Imail Service Agreement or the one that we originally received when
we purchased your product? Some people might have purchased your product and
no a imail service agreement.


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----- Original Message -----
From: "Ron Hornbaker" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, December 06, 2002 12:56 PM
Subject: RE: [imail] latest version of KWM


> > Ron, what is (was) the latest version of KWM for Imail 7.1x?
> > I have looked
> > all over IPSwitch's site for the latest version of the templates but am
> > having no luck.
>
> Our latest release was v2.1.3. Ipswitch made minor changes and is now
> shipping v3 as far as I know. Their sales dept should be able to tell you
> for sure.
>
> >  I'm currently running Imail 7.12 and was going to upgrade to 7.13hf1.
> > However, Ipswitch says some updates were made to the Web
> > Messaging and Web
> > Calendar templates.  I currently have KWM v2.1.2 installed.
> > Will this work
> > with 7.13HF1 or do I need to get some updated templates from
> > IPSwitch.
>
> You should have 2.1.3 at least for 7.13HF1.
>
> > I do
> > have a current support contract with IPSwitch so I should be
> > able to get the
> > updates from them if there are any correct?
>
> Correct - minor upgrades are covered under an IMail Service Agreement.
>
> -Ron
>
>
>
>
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