Bruce,
Click, Start, Programs, IMail, Imail Web Messaging Manager. Stop the service
and start it (you might want to set the checkbox, 'Start service on exit' and
save that, then just Exit).
That should 'free' the user account and then a login via Web Messaging will
show the messages.
Daniel Donnelly
Ipswitch Technical Support
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In reply to 28 Jun message from [EMAIL PROTECTED]:
>Its via the web email interface. The users email files are also locked
>even after no one is using that account. Its kinda odd. Im on the eval
>at the moment due to us buying other email packages and they all have
>been worthless. So were going to test it before we buy it or use it.
>Dunno if the eval might be the problem or not. Just seeing if im the
>only one with this problem.
>> -----Original Message-----
>> From: Dan Nguyen [SMTP:[EMAIL PROTECTED]]
>> Sent: Monday, June 28, 1999 12:50 PM
>> To: [EMAIL PROTECTED]
>> Subject: Re: [IMail Forum] Lost emails via web interface...
>>
>> Bruce,
>>
>> What email client the user use? Is she/he accessing via web-based mail
or
>> any email client, ie. Outlook, Netscape??? I heard there is problem
that
>> people had with Outlook 5.
>>
>> Dan
>> -----Original Message-----
>> From: Johnson, Bruce <[EMAIL PROTECTED]>
>> To: '[EMAIL PROTECTED]' <[EMAIL PROTECTED]>
>> Date: Monday, June 28, 1999 10:56 AM
>> Subject: [IMail Forum] Lost emails via web interface...
>>
>>
>> >Has anyone had the problem where a user has emails in their box but
when
>> >they go to read them there are none there but the system is telling
other
>> >people their box is full. If i go via pop the emails come out.
