Are you using the "IMAIL" client tool? I think that can cause a problem if
you are using that while they are accessing account via the Web Interface.
-V
----- Original Message -----
From: Johnson, Bruce <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, June 28, 1999 3:19 PM
Subject: RE: [IMail Forum] Lost emails via web interface...
> Yeah, after they hit the account again it locks it. I think it might be
> something i did.
>
> > -----Original Message-----
> > From: Daniel Donnelly [SMTP:[EMAIL PROTECTED]]
> > Sent: Monday, June 28, 1999 1:05 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [IMail Forum] Lost emails via web interface...
> >
> > Bruce,
> >
> > Click, Start, Programs, IMail, Imail Web Messaging Manager. Stop the
> > service
> > and start it (you might want to set the checkbox, 'Start service on
exit'
> > and
> > save that, then just Exit).
> >
> > That should 'free' the user account and then a login via Web Messaging
> > will
> > show the messages.
> >
> > Daniel Donnelly
> > Ipswitch Technical Support
> > ________________________________________________________
> > See our Knowledge Base at http://support.ipswitch.com/kb
> > URL for List Servers: http://www.ipswitch.com/Support/mailing-lists.html
> >
> >
> > In reply to 28 Jun message from [EMAIL PROTECTED]:
> >
> > >Its via the web email interface. The users email files are also locked
> > >even after no one is using that account. Its kinda odd. Im on the eval
> > >at the moment due to us buying other email packages and they all have
> > >been worthless. So were going to test it before we buy it or use it.
> > >Dunno if the eval might be the problem or not. Just seeing if im the
> > >only one with this problem.
> >
> > >> -----Original Message-----
> > >> From: Dan Nguyen [SMTP:[EMAIL PROTECTED]]
> > >> Sent: Monday, June 28, 1999 12:50 PM
> > >> To: [EMAIL PROTECTED]
> > >> Subject: Re: [IMail Forum] Lost emails via web interface...
> > >>
> > >> Bruce,
> > >>
> > >> What email client the user use? Is she/he accessing via web-based
mail
> > or
> > >> any email client, ie. Outlook, Netscape??? I heard there is problem
> > that
> > >> people had with Outlook 5.
> > >>
> > >> Dan
> > >> -----Original Message-----
> > >> From: Johnson, Bruce <[EMAIL PROTECTED]>
> > >> To: '[EMAIL PROTECTED]' <[EMAIL PROTECTED]>
> > >> Date: Monday, June 28, 1999 10:56 AM
> > >> Subject: [IMail Forum] Lost emails via web interface...
> > >>
> > >>
> > >> >Has anyone had the problem where a user has emails in their box but
> > when
> > >> >they go to read them there are none there but the system is telling
> > other
> > >> >people their box is full. If i go via pop the emails come out.
> >
> >
>
