> No one says you can't send them a message via this list, it's just a
> matter of how soon you expect to get a response.
I agree that if you need an individual response, use their support email -
because they've got people assigned to read their support mail and answer
questions. Here you get mostly responses from subscribers when you ask a
question - and rightly so.
But that's not what I'm talking about, and that's not what Vaughn Thurman
was doing when you corrected him.
That was what you call feedback.
>From my perspective, I think the hints people drop here for the benefit of
Ipswitch make for interesting reading, and they help me understand the
product.
Furthermore, over the last couple of months I've seen nothing from Ipswitch
to indicate that they don't in fact welcome the feedback they get here.
Gary Mauer
[EMAIL PROTECTED]
Host/Moderator of the Window Cleaning Network
- Your People, Product and Information Site -
http://www.window-cleaning-net.com/
Email Groups - 880 Networking Links
8 Bulletin Board and 21 Trade Show Links
----- Original Message -----
From: Gary Cook <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, July 18, 1999 8:38 PM
Subject: Re: [IMail Forum] Messages meant for Ipswitch service
> On numerous occasions mail list subscribers have complained about Ipswitch
> service employees not responding to messages they've posted to this list.
In
> response, Dan Donnelly (Ipswitch guru), has made it clear that if you've
got
> a message or question for them; use their address instead of this list.
>
> No one says you can't send them a message via this list, it's just a
matter
> of how soon you expect to get a response.
>
> Gary Cook
>
> -----Original Message-----
> From: Gary Mauer <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> Date: Sunday, July 18, 1999 6:16 PM
> Subject: [IMail Forum] Messages meant for Ipswitch service
>
>
> >> Messages meant for Ipswitch service employees should be addressed
> >> to their mail address, not the list address.
> >
> >I disagree - sort of.
> >If you have a message for an individual, I suppose you use the
individual's
> >address, but if you have a message for Ipswitch regarding IMail, this is
> the
> >way to go.
> >
> >Gary Mauer
> >
> >[EMAIL PROTECTED]
> >
> >Host/Moderator of the Window Cleaning Network
> > - Your People, Product and Information Site -
> > http://www.window-cleaning-net.com/
> >
> > Email Groups - 880 Networking Links
> > 8 Bulletin Board and 21 Trade Show Links
> >
> >
> >----- Original Message -----
> >From: Gary Cook <[EMAIL PROTECTED]>
> >To: <[EMAIL PROTECTED]>
> >Sent: Friday, July 16, 1999 11:50 AM
> >Subject: Re: [IMail Forum] API petition to IPSWITCH
> >
> >
> >> Vaughn,
> >>
> >> Messages meant for Ipswitch service employees should be addressed to
> >> their mail address, not the list address.
> >>
> >> -----Original Message-----
> >> From: Vaughn Thurman <[EMAIL PROTECTED]>
> >> To: [EMAIL PROTECTED] <[EMAIL PROTECTED]>
> >> Date: Friday, July 16, 1999 11:33 AM
> >> Subject: [IMail Forum] API petition to IPSWITCH
> >>
> >>
> >> >IPSWITCH,
> >> >
> >> > A number of us who enjoy using your IMAIL product see a need for
an
> >API
> >> >toolkit to allow more flexible customization of the Web Interface. We
> >> trust
> >>
> >>
> >> Please visit http://www.ipswitch.com/support/mailing-lists.html
> >> to be removed from this list.
> >>
> >
> >Please visit http://www.ipswitch.com/support/mailing-lists.html
> >to be removed from this list.
> >
>
> Please visit http://www.ipswitch.com/support/mailing-lists.html
> to be removed from this list.
>
Please visit http://www.ipswitch.com/support/mailing-lists.html
to be removed from this list.
