Re: [IMail Forum] AOL Log in

[Bill James]

I'll bet that if you asked your users if sometime in the last few logins did the AOL software download a "fix" when they went to close AOL, they may just say "yea" if they say no try to ask if they remmeber that when they logged off did the browser take a long time to close. That is when AOL updated the software. The notification can be disabled to tell them when it is updating but it will take a while to close. Also if they shutdown the browser (ctrl-alt-del) before hand can destroy it.      Although I do not have a fix as of yet. The same thing happened to my daughter. She called me the other day to tell me that she could not access her email through imail using AOL. She decided to use IE5.0 thru AOL with no problems. I asked her if she rememebers if she saw AOL update and she said that she did.      So i did the stupid thing and installed AOL4.0 on my laptop. I logged into Imail account just fine. THEN I closed the browser and it took about 3 minutes to update. I then relogged into AOL and now I couldn't hit Imail....Cursed AOL and removed it....   You can get Imail Instructions for your users at http://www.ipnp.net/imailstuff/imailstuff.htm ----- Original Message ----- From: ## Dusty Carden To: [EMAIL PROTECTED] Sent: Tuesday, September 21, 1999 2:48 AM Subject: Re: [IMail Forum] AOL Log in Well, one thing that was strange that I did notice.  One client had been using the connection all along with no problems. I made no software changes, etc and he calls one day to tell me that it will not work.  He gets Login Failed Errors.  So I do some checking.  Could not find anything.  So I start doing some reverse lookups on his previous session and the ones he is having a problem with.  The previous sessions show just a normal dial up aol address.  The failed sessions show some sort of proxy address.  I know they proxy most of their dialups, but something had to have changed within AOL to change this.   He calls back in a few days and ask about the progress.  I told him that I had not found anything.  He said he did find something.  He used MSIE4 instead of using the AOL internal browser and logged in no problem.   So, you tell me?  He did not change AOL software.  I did not change mail servers.  He was understanding and pretty much knew AOL had messed something up.  But you are right.  It is hard to explain that to an AOLer.  Heck, it is hard to explain anything to an AOLer.   Dusty ----- Original Message ----- From: Rob Roach To: [EMAIL PROTECTED] Sent: Tuesday, September 21, 1999 1:01 AM Subject: Re: [IMail Forum] AOL Log in I am still having the same problem as well.  My site automatically logs the user in with their predetermined membership information, but AOL users cant get in this way, nor directly. Nor on any port other than the default of 8383 (I changed it to test it out).  Anyone with any ideas would be greatly appreciated, I think they're getting a bit tired of my 'it's a problem with AOL, and we are actively searching for a fix' answer.