[IMail Forum] HELP - Send message thread exception - Mail Queue piles up

[Tom Grady]

Need some help here –   Every time we get the error “Send message thread exception” SMTP shuts down and our mail queue starts piling up.  SO far, the only way we know to fix it is to find the offending message(s), delete them, and re-boot the server (stopping and starting SMTP/Queue Manager has no effect).   Anybody have ideas?  There is nothing that we find in the KB…   Here are lines from the log:   08:04 15:54 SMTP-(78af014e01a8c98f) ERR 005 - Send message thread exception handled Step = 56595a5b 08:04 15:54 SMTP-(78af014e01a8c98f) ERR 005 - Fatal error - shutdown started 08:04 15:54 SMTP-(78f8014b01f8c9b9) ERR 005 - Send message thread exception handled Step = 48525354 08:04 15:54 SMTP-(78f8014b01f8c9b9) ERR 005 - Fatal error - shutdown started 08:04 15:54 SMTP-(0000000000000000) ERR 018- An exception occured while terminating AntiSpam       Sincerely,   Tom Grady General Manager - eBASE, LLC www.ebaseweb.com ::hosting.design.email::   [EMAIL PROTECTED] 2550 Belle Chasse Hwy, Suite 170 Gretna, LA 70053 504.368.2236 office 504.400.2236 mobile 425.790.2766 fax