I'd also try telnet servername 587. Make sure it's IMail or Outlook so you know whom to call.
Dan -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Travis Rabe Sent: Monday, August 08, 2005 11:15 AM To: [email protected] Subject: RE: [IMail Forum] Port 587 help Is there a firewall that needs to be reconfigured? Try reinstalling the Outlook account as well. Sometimes there are issues there. If you have: 1. Added the proper registry key in Imail and set the value to 587 and restarted the SMTP service; 2. Added any firewall rules (if necessary) to allow traffic on that port; 3. Reconfigured your Outlook to use port 587 and it MUST use SMTP Authentication.... Then you have done what is necessary and need to contact support. Later, Travis > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:IMail_Forum- > [EMAIL PROTECTED] On Behalf Of Todd Richards > Sent: Saturday, August 06, 2005 7:53 AM > To: [email protected] > Subject: RE: [IMail Forum] Port 587 help > > Hi Kevin - > > Thanks for the tip. I did try to stop/restart the service, and it still > is > not working. I have tried it with both SSL selected and not (in Outlook). > I also tried to enable the "Dedicated SSL Listener" in iMail and set the > port to 587, to see if that would work. Nope. > > Any other thoughts? > > The message that I'm getting from Outlook is below. > > Thanks! > > Todd > > > ERROR: > 'Sending' reported error (0x8004210B) : 'The operation timed out waiting > for > a response from the sending (SMTP) server. If you continue to receive this > message, contact your server administrator or Internet service provider > (ISP).' > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Bilbee > Sent: Thursday, August 04, 2005 2:18 AM > To: [email protected] > Subject: RE: [IMail Forum] Port 587 help > > Stop and restart the SMTP service > > > Kevin Bilbee > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Todd > > Richards > > Sent: Wednesday, August 03, 2005 7:02 PM > > To: [email protected] > > Subject: [IMail Forum] Port 587 help > > > > > > Hi all - > > > > I'm trying to enable the alternate port 587 for our "back and forth" > > users so they don't have to keep switching their outgoing mail server > > to use their ISP from home. I have changed the "EnableExtraPort" from > > 0 to 1. Is there anything else that I need to? I am trying it now > > and it is not working. I am using Outlook 2003 and changed my SMTP > > port from 25 to 587. Should I have SSL checked? Right now it doesn't > > matter with it checked or unchecked. > > > > Currently using 8.21 with SMTP Security set to "No Mail Relay". > > > > Thanks for any advice you might have. > > > > Todd > > > > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
