Darin, Could you respond off-list and let me know what third-party product you got? I've been looking at abandoning ship for a variety of reasons and heading toward SmarterMail, but would like to look at all my options.
Curtis ---------- Original Message ---------------------------------- From: "Darin Cox" <[EMAIL PROTECTED]> Reply-To: [email protected] Date: Sun, 9 Oct 2005 21:04:50 -0400 >We've had similar problems with Webmail locking up lately on 8.05. > >Since we didn't want to spend thousands of dollars on an IMail upgrade, we >purchased a third party product with HTML email editing and a nice interface >that we could also extend as we need to integrate IMail administration into >it. $200 plus our time extending it and our users are much happier. > >We probably would have gone the SmarterMail route, but it's doesn't >integrate with our spam filtering solution well yet. > >Darin. > > >----- Original Message ----- >From: "Curtis Faulkner" <[EMAIL PROTECTED]> >To: <[email protected]> >Sent: Sunday, October 09, 2005 7:17 PM >Subject: [IMail Forum] Malformed e-mail jamming Web temp file > > > >I was just in the Ipswitch forum and just found someone else who's had the >same >problem I've had for a few days. I don't think it's been discussed here >yet, >though... > >Apparently Wilbooks.com recently sent out a mass e-mail targeted at school >districts. This e-mail apparently does not play nice with IMail's Web >Messaging. >The issue can cause denial of service and disk space issues on IMail Server >from >what I've seen. > >When a user opens the message in Web Messaging, it seemingly refuses to open >and the user only gets a perpetually-loading blank webmail screen. Of >course any >time a web page is generated for Web Messaging, a temporary file is >generated in / >IMail/spool/web/. Normally that file is deleted when the page is no longer >needed. However, in this case, no matter what the user does (Back, Close >Browser, >whatever), that temp file keeps building, even after they've logged out. If >you open >the file in a text editor, you see that it is a chunk of the Wilbooks.com >e-mail >repeating itself over and over. > >The only way to stop it is to restart Web Messaging. I delete the temp file >before >starting the service again, just for performance sake. > >I had one temp file grow to 96 Gig before I caught it. > >>From what I read in the forum, Wilbooks is aware of the problem now. The >intention of their message was not malicious as far as I can tell and >Wilbooks >communicates with school district employees quite often regarding their >products. > >Anyway, those of us affected have large numbers of users with that >particular e- >mail in their Inbox, just sitting there waiting to be read using Webmail so >it can >start its endless loop. Monday morning should be fun! > >Through use of a simple grep, I have a list of the users who have the >message in >their mailbox, but the only way I know of to get rid of it is to use IMail >Client and >do it one account at a time. Anyone have an easier way? > >Curtis > > > > >________________________________________________________________ >Sent via the WebMail system at mail.walkerschools.org > > > > >--- >[This E-mail scanned for viruses by Declude Virus] > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >--- >[This E-mail scanned for viruses by Declude Virus] > > ________________________________________________________________ Sent via the WebMail system at mail.walkerschools.org --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
