Thanks for your assistance, everyone. Here's an update: Dan from SORBS contacted me and said we were listed because we were bouncing spam. We don't bounce spam, so after a little checking I realized what had happened.
An outside user sent mail to an alias in iMail which pointed to a non-existent email account. Imail accepted the message, ran it through the spam filters, marked it as spam, then sent it to the user's spambox-- but the user didn't exist. So, the mail bounced, and the person who received it reported it to SORBS as spam (probably a spammer, since it scored so high on the Declude/Sniffer tests). Check your aliases, everyone! Is there a tool to do this in automated fashion? I glanced at the last Analyzer report and didn't see a way to pick out "misdirected aliases". Spaminator ---------- Original Message ---------------------------------- From: "R. Scott Perry" <[EMAIL PROTECTED]> Reply-To: [email protected] Date: Wed, 02 Nov 2005 16:42:05 -0500 > We were listed at SORBS many months ago, for some completely unexpected and unknown reason (we don't send spam). FYI, there is no one "SORBS" spam databases -- they have a number of different spam databases. That doesn't matter much, but can be helpful information in some cases. > Numerous attempts to process a removal request through their system have failed. They did the same thing to me. They made me jump through hoops (such as signing up for an account there), only to say that in some cases they simply won't remove IPs, even if they do not meet their listing criteria. It's "Guilty until proven innocent", with no way to prove innocence. > Apparently a lot of mail admins still use SORBS, because we frequently get rejected when delivering totally > legitimate email to our CLIENTS. I find that only a small percentage of mailservers block based on any of the SORBS spam databases. For those that do, I forward the bounce message (usually with my originally response to them removed, so they can't just simply forget about it), and a note about how they need better anti-spam software (which if they are blocking *just* based on a SORBS test is true). -Scott To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
