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The Microsoft guy had me check all the permissions.
We even added Everyone - Full Control to all the directories involved and we
still got the error message.
IIS would run the web messaging fine and a couple of test
.asp pages the Microsoft guy had me download. We even put one of them in
the Iadmin directory and they would work there.
I did re-register the 1.X .NET framework per the Ipswitch
knowledge base several times. The box has 2.x .NET on it as well. I
selected the 1.x version in the IIS properties.
We completely deleted IIS and tried again with no
luck.
My brain is fried on this one. The Microsoft guy
kept talking about how a problem had been corrected in MDAC SP2 that broke a
bunch of "sloppy programs" (his words not mine). I don't have the
knowledge to confirm or deny that it has anything to do with MDAC other than
when you Google the error message you get a bunch of CDONTS and MDAC
related info.
I appreciate your information and input. The bottom
line is that I don't want to be a beta tester. I will sit on the sidelines
for a couple of months and see if Ipswitch gets their act together... if
SmarterMail 3.0 comes out sooner it may be time to switch.
-Joe
----- Original Message -----
Sent: Sunday, December 04, 2005 3:13
PM
Subject: RE: [IMail Forum] Imail 2006
upgrade nightmare!
In my opinion it's not MDAC as the error message you've
got access IAdmin points to a line in the application (it's an ASP-script)
where no access to any database is done. I can't say exactly what the
component written by Ipswitch is doing during the instanciation (this is what
happens in line 173) Theoretically it's also possible that they access
something like a database but then you shouldn't receive an error
"Createobject failed". This indicates more a problem that this component
is
a.) not registered on you system as it should (durring
the installation)
b.) the dll-file containing this component is not (more)
here
or
c.) the user under what your Iadmin-IIS-Webspace is
running on has no NTFS-rights to read and execute it
=> check NTFS-permissions of the entire
IMail-directory.
Markus
OK, translate that into something even I can
understand.
What are you saying might be the problem?
Thanks,
-Joe
----- Original Message -----
Sent: Sunday, December 04, 2005 2:04
PM
Subject: RE: [IMail Forum] Imail 2006
upgrade nightmare!
Looking at the file and the line from the error
message below I can see
oProducts =
Server.CreateObject("IpsGlobal.IpswitchProductCollection.1");
So it shouldn't be a problem with MDAC, the
Filesystemobject or anything else what is part of your
OS.
Looks more like it's not possible to create an
instance of Ipswitch's component.
Markus
I decided to try and go forward with the 2006
upgrade today. Nothing has worked as planned (of
course).
First problem is that Imail won't activate my
license. Even the manual process doesn't work. But this is
not my major problem.
Big problem is trying to run Iadmin. The
Iclient runs fine, but when I try and run Iadmin I get the following
error:
Server object error 'ASP 0177 :
800401f3'
Server.CreateObject
Failed
/iadmin/includes/ApplicationContext.asp,
line 173
800401f3
Server is running Windows 2003 Server. Very
stable box.
I can log on to the web client just fine and
everything seems to work, but I really need to access iadmin to
configure the system!
Any help or suggestions would be greatly
appreciated. I've run the setup at least 4 times with varying
results.
-Joe
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