I'd like to offer a counterpoint to the below opinion.
If there is an exploit discovered in a currently viable product I believe it
is Ipswitch's responsibility to offer a hot fix. Microsoft seems to use 5
years as a cut off on consumer products, and 8 years on server products. I
don't know how old Imail 8.X is but I don't think it's much more than a
couple of years. In any case it would be hard to claim that any Imail 8.X
product is obsolete.
Let's compare this to the auto industry. If you drive a old Ford and a
safety defect is discovered Ford will fix that safety defect for free. An
exploit in a mail server is no different, in my opinion, than a safety
defect in a vehicle.
Nobody is asking Ipswitch to offer new features for free, but I believe it
is their moral, and probably legal obligation to provide a hot fix to
correct any exploits.
The people that bought Imail 8.15, or any other version for that matter,
paid good money for a product that should work as advertised. That means no
defects or exploits.
The purpose of upgraded versions should be to add new features, not to force
people to pay more to get bugs fixed or exploits plugged.
-Joe
----- Original Message -----
From: "Christopher Jones" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Thursday, December 08, 2005 3:59 PM
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
Keith....
It's pretty obvious from what Kevin says that 8.15 IS affected...and the
patch that is out is only for 8.2x. So if you want to be protected,
upgrade
to 8.2 and then apply the patch.
I for one don't agree with Ipswitch having to release patches for every
single version of their product. You don't see Microsoft releasing updates
for Windows 95, 98, ME or NT anymore...I am a firm believer in if a newer
version of a product is released, the manufacturer should spend all their
time working on any fixes or upgrades for that version, rather than being
forced to go back and fix up bugs in older versions. That just limits the
support you can get on the later releases. That's just my opinion anyway.
_____
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Keith Johnson
Sent: Friday, 9 December 2005 8:38 AM
To: [email protected]
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
Kevin,
When you said "that is correct" are you referring to that there
will
be NO patch issued for 8.15 for this issue? If no patch is issued, is
8.15
affected by this exploit according to Ipswitch?
Keith Johnson
_____
From: [EMAIL PROTECTED] on behalf of Kevin Gillis
Sent: Thu 12/8/2005 10:39 AM
To: [email protected]
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
Hello Chris,
Yes, that is correct. This patch is only for 8.2x.
Bye for now,
kg
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Chris Moody
Sent: Thursday, December 08, 2005 7:50 AM
To: [email protected]
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
Okay so if I understand this, 8.0 through 8.15HF2 and 8.2 are affected.
There is a patch for 8.2, but there will not be a patch for 8.0/8.15?
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kevin Gillis
Sent: Wednesday, December 07, 2005 4:28 PM
To: [email protected]
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
Hi All,
Sorry for the delay.
The 8.22 is an update and anyone running 8.2x gets at no charge. As a
reference, here are Ipswitch's naming conventions.
8.0 is a major
8.1 is a minor (though in the past, has been referred to as a major)
8.11 is an update
8.1 Hotfix 1 is a hot fix.
Per earlier thread, we have not validated this with 7.x and typically just
support the current major (2006) and the previous major release and it's
latest minor, if applicable (8.2x in this case).
Bye for now,
kg
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Mark Reimer
Sent: Wednesday, December 07, 2005 1:42 PM
To: [email protected]
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
I just got off the phone with tech support after 2+ hours. They don't know
if it affects prior versions because the vulnerability was reported for
8.2.
He also let me know that if there is a vulnerability in prior versions we
have to upgrade to get the fix. I think I'll upgrade since 8.2 seems
stable.
Mark Reimer
IT Project Manager
American CareSource
800-370-5994 ext. 267
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Darrell LaRock
Sent: Wednesday, December 07, 2005 12:23 PM
To: [email protected]
Subject: RE: [IMail Forum] Kevin Maybe you can answer this
We all would like to know this - IPSwitch - how about a comment here.
Darrell
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mark Reimer
Sent: Wednesday, December 07, 2005 1:06 PM
To: [email protected]
Subject: [IMail Forum] Kevin Maybe you can answer this
Kevin,
I've been on hold for 2 hours now with technical support just to find out
if
pervious versions of Imail server before 8.2 were affected by these 2 new
vulnerabilities. Can you please shed some light on this? I need to know if
I'm ok or going to have to upgrade to 8.22. Thanks.
Mark Reimer
IT Project Manager
American CareSource
800-370-5994 ext. 267
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