RE: [IMail Forum] QM stopping for some reason

[Tripp Allen]

Title: Message

Do your logs show an ERR 005 and do you have the auto restart option turned on in the Queue manager settings?    If you don't have the Auto restart set and the queue manager senses a fatal error (ERR 005) it will not shut itself down and will attempt to recover.  Depending on what went wrong the recovery could fail resulting in the queue manager locking up.  We recommend this option be turned on.    Tripp   -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matrosity Hosting Sent: Thursday, January 05, 2006 1:26 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] QM stopping for some reason in a perfect world that works great but in this case QM is not restarting. :( Tripp Allen wrote: Actually it already does this. When the queue manager shuts itself down, SMTPD will restart it within two minutes (if you have the auto-restart option on). The queue manager looks for locked files (files that were in process of delivery), renames them, and drops an error count line in the Q file. If this happens to a file five times, the file is orphaned and a message is sent to the administrator about the problem. Tripp -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of David Gregg Sent: Thursday, January 05, 2006 12:47 PM To: Imail_Forum@list.ipswitch.com Subject: Re: [IMail Forum] QM stopping for some reason Are there any error messages in the logs? Look for ERR 005; you'll usually see this before the queue manager shuts itself down due to a fatal error. Tripp Perhaps this is a good one for the enhancements wishlist. When QM starts up, it could first do a scan of the log file and remove or rename any of the offending messages automatically. It could then send a notification to the server admin (already used for things like number of messages sent, etc..). It beats the alternative resulting in a down server. David Gregg dgSoft Internet Services +1 (949) 584-1514 -- mxGuard for IMail The no-nonsense antispam and antivirus solution. Download a free 30-day trial at http://www.mxguard.com/postmaster/freetrial.asp -- To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/