In my case, if they originate the email they get a response from [EMAIL PROTECTED] saying:

so your Imail sending the non-delivery msg back to their senders?

undeliverable  to [EMAIL PROTECTED]

... a useful non-delivery report.

Any ideas?

Search your Imail logs for connects from their outbound IP.

Also, if Imail is really accepting mail for [EMAIL PROTECTED] but then failing to deliver it and returns a delivery failure/bounce report, you must find that in the Imail logs.

If you can't find any traces in your log file, then ask them look in their logs to see the exact reason of non-delivery, knowing that their MTA may log reasons for non-delivery as poorly as Imail does.

Len




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