[IMail Forum] OT / Urgent: mxGuard process leak

[Anthony Polselli]

Ever since upgrading to mxGuard 2.x, we are constantly have problems where the server locks-up almost everyday now.  What happens is mxGuard doesn’t always kill its process and eventually we have hundreds of them running eating up all of the RAM in the server.  Has anyone else seen this problem?  We’ve been working a with mxGuard to resolve it, but they keep telling me to wait for a new version which I’ve been waiting for for over a month.  We were running IMail 8.x with mxGuard 2.x and had the problem, we then upgraded to IMail 2006 and still have the problem.  I’ve written a script that runs every 4 hours which stops the SMTP and Queue manager services, kill’s all of the mxGuard processes, and restarts the services; it’s helped a bit, but our server still locks-up.  Here’s our config:  Intel Xeon 2.4Ghz, 1GB RMA, 80GB SATA hard drives in a RAID-1 array, Windows Server 2003 SP1 with the Windows firewall disabled, about 24,000 e-mails per day.  This server is also dedicated to IMail.    We have a lot of unhappy customers right now and are about to loose a big account because of this.  Any help would really be appreciated.   Anthony Polselli Matrix Information Systems, Inc. Phone: (858) 202-0300