Hi David, Kill was the wrong term, for the application to properly terminate is what I meant. When will this version be released? Do you have a stable beta? I don't like running beta, but at this point, I'm desperate and looking at other solutions because of it.
As for AV, we were using F-Prot and mxGuard for about a 1 or 2 without any problems. When we started having this problem, we changed to ClavAV for testing and still have the problem. Please help!!! Anthony -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Gregg Sent: Friday, February 10, 2006 9:15 AM To: [email protected] Subject: Re: [IMail Forum] OT / Urgent: mxGuard process leak Anthony, We have no other tickets related to the problem you describe. As we discussed, the reason for waiting for next version is not due to a verified bug, but because we plan to add some debugging code that you will be able to turn on and off while trying to resolve your problems. Mxguard does not kill processes - ever. mxGuard will however, launch new processes as required for AV and other 3rd party antispam tools. mxGuard waits for those processes to complete, where it then looks at the return codes. If those processes do not complete, mxguard will be stuck waiting. One item we might add is a timeout for 3rd party calls. This timeout period would of course be configurable by the user. One item to note, we recently had a client report that their AV tool would launch but all processes would sit there because the AV tool would only allow four concurrent scans. What AV are you using? Regards, David Gregg dgSoft Internet Services +1 (949) 584-1514 -- mxGuard for IMail The no-nonsense antispam and antivirus solution. Download a free 30-day trial at http://www.mxguard.com/postmaster/freetrial.asp -- ----- Original Message ----- From: "Anthony Polselli" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Friday, February 10, 2006 9:05 AM Subject: [IMail Forum] OT / Urgent: mxGuard process leak Ever since upgrading to mxGuard 2.x, we are constantly have problems where the server locks-up almost everyday now. What happens is mxGuard doesn't always kill its process and eventually we have hundreds of them running eating up all of the RAM in the server. Has anyone else seen this problem? We've been working a with mxGuard to resolve it, but they keep telling me to wait for a new version which I've been waiting for for over a month. We were running IMail 8.x with mxGuard 2.x and had the problem, we then upgraded to IMail 2006 and still have the problem. I've written a script that runs every 4 hours which stops the SMTP and Queue manager services, kill's all of the mxGuard processes, and restarts the services; it's helped a bit, but our server still locks-up. Here's our config: Intel Xeon 2.4Ghz, 1GB RMA, 80GB SATA hard drives in a RAID-1 array, Windows Server 2003 SP1 with the Windows firewall disabled, about 24,000 e-mails per day. This server is also dedicated to IMail. We have a lot of unhappy customers right now and are about to loose a big account because of this. Any help would really be appreciated. Anthony Polselli Matrix Information Systems, Inc. Phone: (858) 202-0300 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
