In Exchange Server Manager, have them configure a host name for the server.
Then you add an A record for that. Then have Quest change the PTR for the IP
to the host name of the server.

John T
eServices For You

"Seek, and ye shall find!"


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:Imail_Forum-
> [EMAIL PROTECTED] On Behalf Of IMail Admin
> Sent: Tuesday, March 14, 2006 1:17 PM
> To: [email protected]
> Subject: [IMail Forum] Comcast blocking on mismatched DNS
> 
> Hi Everyone,
> 
> We have a client whose mail is being blocked from Comcast as of this
> morning.  A typical header returned is at the end of this message.  The
> client receives all of their mail through us, we also host their web site
> and hold the DNS records for their domain name.  However, when they send
> mail out, they send it directly out from their Exchange server through
Qwest
> (they have DSL for access).
> 
> It seems the problem is that their server sends mail out identifying
itself
> as pacificrimcamera.com (with no host name), but the IP is a Qwest IP, so
> Comcast apparently doesn't like the mismatch.  So the question is, what
are
> the best solutions for this?  We could setup a DNS record (except that I
> don't have a host name) for their server, or we could tell them to change
> the name of their server to something.qwest.net, or we could call Comcast,
> or what?
> 
> Thanks,
> 
> Ben
> BC Web
> 
> 
> ***********************************************************
> Microsoft Mail Internet Headers Version 2.0
> From: [EMAIL PROTECTED]
> To: [EMAIL PROTECTED]
> Date: Tue, 14 Mar 2006 09:59:43 -0800
> MIME-Version: 1.0
> Content-Type: multipart/report; report-type=delivery-status;
>  boundary="9B095B5ADSN=_01C6234E025BBA6800000FBFpacificrimcamera"
> X-DSNContext: 7ce717b1 - 1194 - 00000002 - 00000000
> Message-ID: <[EMAIL PROTECTED]>
> Subject: Delivery Status Notification (Failure)
> 
> --9B095B5ADSN=_01C6234E025BBA6800000FBFpacificrimcamera
> Content-Type: text/plain; charset=unicode-1-1-utf-7
> 
> --9B095B5ADSN=_01C6234E025BBA6800000FBFpacificrimcamera
> Content-Type: message/delivery-status
> 
> --9B095B5ADSN=_01C6234E025BBA6800000FBFpacificrimcamera
> Content-Type: message/rfc822
> 
> X-MimeOLE: Produced By Microsoft Exchange V6.5.6944.0
> Subject: RE: question
> Date: Tue, 14 Mar 2006 09:59:37 -0800
> Message-ID:
> <[EMAIL PROTECTED]>
> MIME-Version: 1.0
> Content-Type: multipart/alternative;
>  boundary="----_=_NextPart_001_01C64791.0EE73020"
> X-MS-Has-Attach:
> X-MS-TNEF-Correlator:
> Thread-Topic: question
> Content-class: urn:content-classes:message
> Thread-Index: AcZHkGoAYEInFdiPQHWU5fw5D3FWcg==
> From: "Pacific Rim Camera" <[EMAIL PROTECTED]>
> To: "Frank Feist" <[EMAIL PROTECTED]>
> 
> ------_=_NextPart_001_01C64791.0EE73020
> Content-Type: text/plain;
>  charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
> 
> ------_=_NextPart_001_01C64791.0EE73020
> Content-Type: text/html;
>  charset="iso-8859-1"
> Content-Transfer-Encoding: quoted-printable
> 
> 
> ------_=_NextPart_001_01C64791.0EE73020--
> 
> --9B095B5ADSN=_01C6234E025BBA6800000FBFpacificrimcamera--
> ********************************************************************
> *************************************
> 
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