The machine in question is a laptop running Win XP SP1, outlook 2000
We use Trend officescan, pattern 3.279 engine 8.000  I turned it off,
restarted outlook but no change.

We are running 8.21hf



Thank you,

Elliott B.


---------------------------------------
Elliott Bujan
Network Administrator
Initial Tropical Plants
voice: 847 634 4250 ext. 99281
fax: 847 634 6820

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Travis Rabe
Sent: Friday, March 24, 2006 9:39 AM
To: [email protected]
Subject: RE: [IMail Forum] Problem downloading messages


Check to see if the user has a locally installed anti-spam or anti-virus
program that would be interfering.  Even a firewall can cause this.


What version of Imail are you using?


-----------------------------------------
Travis Rabe


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Elliott Bujan
Sent: Friday, March 24, 2006 7:34 AM
To: imail_forum
Subject: [IMail Forum] Problem downloading messages

Good morning (I hate starting a friday like this),

I've been trying to fix this machine that for some reason it doesn't finish
downloading the first message.
The user had OE when it started, I moved to Outlook but nothing changed.  I
recreated their mailbox and I was able to get the first message but then
after that, nothing gets downloaded.  I deleted pop3uidl as suggested in
some forums but nada
.
Any ideas?  the messages are simple text messages, some with 50k or so jpg
attachments but for the moment it happens with with anything.

I'm going to turn on logging in Outlook and check imail's.



Thank you,

Elliott B.


---------------------------------------
Elliott Bujan
Network Administrator
Initial Tropical Plants
voice: 847 634 4250 ext. 99281
fax: 847 634 6820


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