From Dusty's site here is the cut-n-paste instructions.
I filtered a valid message. What do I do with it?
Not a problem. Follow these steps to transfer the message to the users
box transparently.
Open the Imail Client on the Server and navigate to the account where
your filtered message land. In my case this is the "abuse" account.
Open the SPAMBOX folder and highlight the message you wish to transfer.
Click the Transfer button on the menu.
Navigate to the users folder then double click on their main.mbx.
The message is inserted without damage to the users folder where they can
manage it normally.
To find the actual rule that caught the email is a little more time consuming.
I usually take the email and just take the header part and send it to
myself. If it filters to the abuse account then I know it is something in
the header section. If not, then it should be in the body. I usually
split the body in-half, then half again until I find something that the
filters catch.
I then search the rules.ima and either delete the rule or refine it.
I also like to keep a rulesmine.txt which is a list of all my rules I've
created.
Chris
At 08:22 AM 1/26/00 -0500, you wrote:
> Apologies for the repost, but I didn't get any response on this and I'm
>relatively sure somebody's dealt with it successfully. Maybe I'm missing
>something obvious here cause there surely has to be a way to do this
>without needing to disable the rule each time.
>
>Once a message has been caught by rules and redirected to a virus or spam
>holding box, and verified to be a legitimate message, what's the easiest
>way to get it forwarded to the user without the rule picking it up again
>and dumping it back in the same box?
>
>Thanks,
>--
>Kirk Mitchell-General Manager [EMAIL PROTECTED]
>Keystone Connect Unlock Your World
>Altoona, PA 814-941-5000/886-2500 http://www.keyconn.net
>
>Please visit http://www.ipswitch.com/support/mailing-lists.html
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