Greg I took out the SPF record this morning hoping it was causing the problem I can get a softfail as if I send a message from home the ip address can change. 2 days ago i added my home ip address as an originating ip and got a pass, but that didn't solve the problem.
I don't know what to do about the non matching ptr record. We hava a class C range from twtelecom and I don't know why they are listed on the DNS lookup. John ---------- Original Message ---------------------------------- From: Greg Kesler <[EMAIL PROTECTED]> Reply-To: [email protected] Date: Thu, 06 Jul 2006 19:11:54 -0400 >John: > >The email headers from your message indicate the following: > >Received: from mail.web-partners.com [206.190.82.18] by >list.ipswitch.com with ESMTP > >A DNS lookup of [206.190.82.18] shows a **NON MATCHING** PTR >of: "PTR, 206-190-82-18.static.twtelecom.net". Many providers will >DEVNULL email from systems that fail on PTR lookups. > >Your domain, web-partners.com, also does not have a SPF record. Not >having a valid PTR (big / huge strike) and no SPF record ( minor / >large strike) could be reason(s) enough for companies to reject your email. > >Here is a link to the SPF wizzard that will help you add SPF records >to your DNS zone. >http://www.openspf.org/wizard.html?mydomain=web-partners.com >As with any link in email, copy and paste the URL do not click on it. > >Cheers (and good luck), > >Greg. > > > > > >At 18:36 07/06/2006, you wrote: > >>Guys >>I'm desperate, >>Now we can't send to get.net also. >>And of course I can't contact anyone at verizon. >> >>Does anyone have a Verizon contact number? I can't send them email, so I'm >>really out on a limb. >> >>Thanks John >> >> >> >>---------- Original Message ---------------------------------- >>From: "John Doyle" <[EMAIL PROTECTED]> >>Reply-To: [email protected] >>Date: Thu, 6 Jul 2006 11:29:53 -0700 >> >> >Ive gotten the following from various attempts to send mail >> > >> >550 You are not allowed to send mail:sv5pub.verizon.net >> >550 You are not allowed to send mail:sv15pub.verizon.net >> >550 You are not allowed to send mail:sv22pub.verizon.net >> >550 You are not allowed to send mail:sv28pub.verizon.net log >> entry shown below >> >550 You are not allowed to send mail:sv1pub.verizon.net >> >550 You are not allowed to send mail:sv27pub.verizon.net >> >550 You are not allowed to send mail:sv3pub.verizon.net >> > >> >here is a typical Imail log >> > >> >07:04 17:55 SMTPD(0df501890000eaa5) [999.999.999.999] connect >> 555.555.555.555 port 10863 >> >07:04 17:55 SMTPD(0df501890000eaa5) [555.555.555.555] EHLO Johnsm480n >> >07:04 17:55 SMTPD(0df501890000eaa5) Authenticated >> [EMAIL PROTECTED], session treated as local. >> >07:04 17:55 SMTPD(0df501890000eaa5) [555.555.555.555] MAIL FROM: >> <[EMAIL PROTECTED]> >> >07:04 17:55 SMTPD(0df501890000eaa5) [555.555.555.555] RCPT TO: >> <[EMAIL PROTECTED]> >> >07:04 17:55 SMTPD(0df501890000eaa5) [555.555.555.555] >> D:\IMail\spool\D0df501890000eaa5.SMD 4082 >> >07:04 17:55 SMTP-(0df501890000eaa5) processing >> D:\IMail\spool\q0df501890000eaa5.smd >> >07:04 17:55 SMTP-(0df501890000eaa5) Trying verizon.net (0) >> >07:04 17:55 SMTP-(0df501890000eaa5) Connect verizon.net >> [206.46.232.11:25] (1) >> >07:04 17:55 SMTP-(0df501890000eaa5) 220 sv15pub.verizon.net >> MailPass SMTP server v1.2.0 - 112105154401JY+PrW ready Tue, 4 Jul >> 2006 19:58:31 -0500 >> >07:04 17:55 SMTP-(0df501890000eaa5) >EHLO mail.web-partners.com >> >07:04 17:55 SMTP-(0df501890000eaa5) 250-Requested mail action >> okay, completed >> >07:04 17:55 SMTP-(0df501890000eaa5) 250-8BITMIME >> >07:04 17:55 SMTP-(0df501890000eaa5) 250 SIZE 20480000 >> >07:04 17:55 SMTP-(0df501890000eaa5) >MAIL FROM:<[EMAIL PROTECTED]> >> >07:04 17:55 SMTP-(0df501890000eaa5) 550 You are not allowed to >> send mail:sv15pub.verizon.net >> >07:04 17:55 SMTP-(0df501890000eaa5) ERR undeliverable 550 You are >> not allowed to send mail:sv15pub.verizon.net >> >07:04 17:55 SMTP-(0df501890000eaa5) SMTP_DELIV_FAILED >> >07:04 17:55 SMTP-(0df501890000eaa5) >QUIT >> >07:04 17:55 SMTP-(0df501890000eaa5) 221 sv15pub.verizon.net >> closing connection >> >07:04 17:55 SMTP-(0df501890000eaa5) Creating message from Postmaster >> >07:04 17:55 SMTP-(0df501890000eaa5) Delivery process now using new >> file: 0df9000004484f09 >> >07:04 17:55 SMTP-(0df501890000eaa5) finished >> D:\IMail\spool\q0df501890000eaa5.smd status=2 >> > >> >---------- Original Message ---------------------------------- >> >From: "Daniel Donnelly" <[EMAIL PROTECTED]> >> >Reply-To: [email protected] >> >Date: Thu, 6 Jul 2006 13:33:42 -0400 >> > >> >> >> >>Could be some DNS issue... >> >>I get this for verizon.net: >> >>verizon.net. >> >> nameserver = ns2.verizon.net. >> >> nameserver = ns2.bellatlantic.net. >> >> nameserver = ns4.verizon.net. >> >> nameserver = ns1.bellatlantic.net. >> >> >> >> 0, relay.verizon.net. >> >> >> >>relay.verizon.net. >> >> 206.46.232.11 >> >> >> >>sv5pub.verizon.net. >> >> alias = vms141pub.verizon.net. >> >> >> >>vms141pub.verizon.net. >> >> 206.46.252.141 >> >> >> >>I don't see why SMTP is sending to sv5pub.verizon.net, unless >> >>that is part of the address you have for the recipient (which may >> >>be wrong!). >> >> >> >>When I connect to relay. on port 25: >> >>220 sv1pub.verizon.net MailPass SMTP server v1.2.0 - >> >>112105154401JY+PrW ready Thu, 6 Jul 2006 12:19:29 -0500 >> >> >> >>I cannot connect to sv5pub.verizon.net on port 25... >> >> >> >>Daniel Donnelly >> >> >> >> >> >>-----Original Message----- >> >>From: [EMAIL PROTECTED] >> >>[mailto:[EMAIL PROTECTED] Behalf Of John >> >>Doyle >> >>Sent: Thursday, July 06, 2006 12:56 PM >> >>To: [email protected] >> >>Subject: [IMail Forum] Verizon problems >> >> >> >> >> >>Morning all >> >> >> >>Last week, I found I was unable to send to a Verizon customer. I >> >>was getting "550 You are not allowed to send >> >>mail:sv5pub.verizon.net" >> >>I submitted our mail server IP address to see if we were >> >>blacklised and got a reply back that we were not. >> >>I then switched to using a Charter SMPT server and got a similar >> >>response. >> >>I next tried using remote access, web mail on the our Imail >> >>server so there would be no record of a dynamic IP address in the >> >>header and sent another message. >> >>It timed out this morning with "421 SMTP service not available, >> >>closing transmission channel" and terminating after the Imail max >> >>tries timed out. >> >> >> >>Does anyone have any thoughts, as we speak, none of our customers >> >>are now able to email anyone at Verizon. >> >> >> >>Thanks for any help. >> >> >> >>John >> >> >> >> >> >> >> >> >> >>______________ ______________ ______________ ______________ >> >>Sent via the KillerWebMail system at mail.web-partners.com >> >> >> >> >> >> >> >> >> >>To Unsubscribe: >> >>http://www.ipswitch.com/support/mailing-lists.html >> >>List Archive: >> >>http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> >> >> >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> >>List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> >> >> > >> > >> > >> >______________ ______________ ______________ ______________ >> >Sent via the KillerWebMail system at mail.web-partners.com >> > >> > >> > >> > >> >To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >> >List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >> >Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ >> > >> >> >> >>______________ ______________ ______________ ______________ >>Sent via the KillerWebMail system at mail.web-partners.com >> >> >> >> >>To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html >>List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ >>Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > ______________ ______________ ______________ ______________ Sent via the KillerWebMail system at mail.web-partners.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
