Hi Kevin, I think, the information you posted is wrong.
The SA for AV Standard has nothing to do updating process of the signatures. Without an SA the update of the signatures worked over the last years without any interruption. I don't anybody who bought an SA for AV Standard ever. We never sold one to our customers. I'm think an SA was never available, at least not in my area. Also the software was never updated, the software is on the same release like in 2004. IF somebody would own an SA for AV Standard, how would it work? AV Standard has no serialisation process, nothing. AV Standard is a simple software, only a bunch of files. If an SA was available, it was a placebo. The signature update worked until 26 of june (without an SA) until somebody pressed a button. I think, that somebody at Bitdefender realized, that the oem contract with Ipswitch is no longer valid and this was the reason to shutdown the update. I have no problem to pay a fee for the regular update of the signatures. I have problems to accept, that the update of the signatures was terminated without any announcement. And i have problems to accept angry customers. Anti-Virus protection is important. The only reason we didn't realize this earlier is, that we use AV on our FireWall and an additional Scanner in mxGuard. -- Mit freundlichen Grüssen -------------------------------------------- Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail: mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 -------------------------------------------- News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools -------------------------------------------- > -----Ursprüngliche Nachricht----- > Von: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Im Auftrag von > Kevin Gillis > Gesendet: Dienstag, 5. September 2006 22:18 > An: [email protected] > Betreff: RE: [IMail Forum] Bitdefender stopped updating > > Hello Martin, > > Correct, you can not purchase a service agreement for just AV > Standard. But > if you purchase an agreement of ICS Standard, that covers one year of > updates. But note, the AV was pulled out of ICS Standard > over 1 year ago. > > > Without an SA, the Antivirus will continue to work/run but > you no longer > will receive updates. This is how AV/AS (any vendor who > delivers daily > updates) provides their service. Otherwise, if customers > could pay once and > then have signatures delivered in perpetuity by the security > vendor, the > security vendor would have a problem;-) > > Bye for now, > > kg > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Martin Schaible > Sent: Tuesday, September 05, 2006 06:26 > To: [email protected] > Subject: AW: [IMail Forum] Bitdefender stopped updating > > Hi Kevin, > > For AV Standard, no service agreement is or was available and this has > nothing to do with the update of the signatures. The Software > does not need > any login data to get the newest signatures. So, it should > work. I think, > that bitdefender does not update the url > http://upgrade2.bitdefender.com/update7 anymore. > > > > -- > > Mit freundlichen Grüssen > > -------------------------------------------- > Merlin Consulting > Martin Schaible > Bahnhofstrasse 27 > CH-8702 Zollikon > > Phone: +41 44 391 30 00 > Fax: +41 44 391 32 49 > > Mail: mailto:[EMAIL PROTECTED] > URL: http://www.merlinconsulting.ch > Support: http://support.merlinconsulting.ch > > GPS: N47 20.235 E8 34.226 > -------------------------------------------- > News - Neue Produkte: > > .:. NOD32 Antivirus System > .:. BlueDragon > .:. Kiwi Syslog Monitor > .:. Paessler GmbH > .:. Sawmill Loganalyzer > .:. SmarterTools > -------------------------------------------- > > > -----Ursprüngliche Nachricht----- > > Von: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Im Auftrag von Kevin > > Gillis > > Gesendet: Dienstag, 5. September 2006 12:13 > > An: [email protected] > > Betreff: RE: [IMail Forum] Bitdefender stopped updating > > > > Hi all, > > > > I will follow up and find out what is available for these > customers. > > But note, whether it's AV from Symantec or AV, if you don't have an > > active Service Agreement, you no longer receive updates. > > > > In the meantime, if you have ICS Standard, contact me offline and > > we'll make sure this is resolved the right way. > > > > Bye for now, > > > > kg > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] On Behalf Of Martin > > Schaible > > Sent: Tuesday, September 05, 2006 05:23 > > To: [email protected] > > Subject: AW: [IMail Forum] Bitdefender stopped updating > > > > Hi Kevin, > > > > Wrong answer! We have a expiration date on milk and orange > juice, but > > not on software. > > > > Your statement is just not acceptable. > > > > > > -- > > > > Mit freundlichen Grüssen > > > > -------------------------------------------- > > Merlin Consulting > > Martin Schaible > > Bahnhofstrasse 27 > > CH-8702 Zollikon > > > > Phone: +41 44 391 30 00 > > Fax: +41 44 391 32 49 > > > > Mail: mailto:[EMAIL PROTECTED] > > URL: http://www.merlinconsulting.ch > > Support: http://support.merlinconsulting.ch > > > > GPS: N47 20.235 E8 34.226 > > -------------------------------------------- > > News - Neue Produkte: > > > > .:. NOD32 Antivirus System > > .:. BlueDragon > > .:. Kiwi Syslog Monitor > > .:. Paessler GmbH > > .:. Sawmill Loganalyzer > > .:. SmarterTools > > -------------------------------------------- > > > > > -----Ursprüngliche Nachricht----- > > > Von: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] Im Auftrag von Kevin > > > Gillis > > > Gesendet: Dienstag, 5. September 2006 05:25 > > > An: [email protected] > > > Betreff: RE: [IMail Forum] Bitdefender stopped updating > > > > > > Hello All, > > > > > > Not sure whey they stopped specifically in June - We > > > (Ipswitch) stopped > > > selling BitDefender in 2005. > > > > > > To receive updates, you will have to contact SoftWIN directly - > > > http://www.bitdefender.com/ > > > > > > Bye for now, > > > > > > kg > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of Martin > > > Schaible > > > Sent: Monday, September 04, 2006 11:52 > > > To: Ipswitch IMail Mailing List > > > Subject: [IMail Forum] Bitdefender stopped updating > > > > > > Hi, > > > > > > Bitdefender aka "Antivirus Standard for Imail" made the > last update > > > 26. of june 2006. The log says, the no more actual signatures are > > > available. I can't believe, that the company didn't release new > > > signatures since then. I think, that bitdefender does no > > more support > > > the oem version for Imail. > > > > > > Does anybody made the same experience? Could Ipswitch make > > a statement > > > about this? > > > > > > Thanks. > > > > > > -- > > > > > > Mit freundlichen Grüssen > > > > > > -------------------------------------------- > > > Merlin Consulting > > > Martin Schaible > > > Bahnhofstrasse 27 > > > CH-8702 Zollikon > > > > > > Phone: +41 44 391 30 00 > > > Fax: +41 44 391 32 49 > > > > > > Mail: mailto:[EMAIL PROTECTED] > > > URL: http://www.merlinconsulting.ch > > > Support: http://support.merlinconsulting.ch > > > > > > GPS: N47 20.235 E8 34.226 > > > -------------------------------------------- > > > News - Neue Produkte: > > > > > > .:. NOD32 Antivirus System > > > .:. BlueDragon > > > .:. Kiwi Syslog Monitor > > > .:. Paessler GmbH > > > .:. Sawmill Loganalyzer > > > .:. SmarterTools > > > -------------------------------------------- > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > > List Archive: > > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > > List Archive: > > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: > http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
