Re: [IMail Forum] Web Messaging is down this morning

Fri, 15 Sep 2006 07:55:10 -0700

You allow MS updates to be downloaded and installed automatically?  (bad idea without testing on non-production machines first)  Was there a reboot just before this started occurring?
 
How about antivirus/software firewalls?  Any updates there?

Darin.
 
 
----- Original Message -----
Sent: Friday, September 15, 2006 10:22 AM
Subject: RE: [IMail Forum] Web Messaging is down this morning

I suspect that the answer is the same as our answer - WE didn't change anything (manually).
 
It might be:
  • An MS update that changed IMail.  I've uninstalled all MS updates for the last week - no effect.  Maybe it changed something that permanently broke IMail's use of port 80?
  • Some kind of automatic process that we have in common.
  • Possibly a timed virus that hit multiple servers at the same time.
  • They are unrelated - a freakish coincidence like a two-headed chipmunk getting hit by lightning.
To my knowledge for our server:
  • There is no other automatic update on our email server other than Windows Update.
  • We have not installed any new software on that server in 2-3 years.
  • Our firewalls/router have not changed in years - probably since we set it up in 2001.  Also, tested these directly from server via PC Anywhere onto email server.  Firewall would not have been a factor in those cases.
  • DNS for this email server hasn't changed in 4-6 weeks.  Also tested on IP addresses with a single domain.  DNS should not have been used in these cases.
Jeffrey - re: telling users about port number. We have a login screen on an IIS server on port 80 that forwards login and password to the email server which is now on 8080.  When browsing they are on port 8080.  When the first login, they are on port 80.  Let me know if you need further info.
 
=================
Norman Nolasco
Advarion Incorporated
713.859.8886

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Friday, September 15, 2006 8:55 AM
To: [email protected]
Subject: Re: [IMail Forum] Web Messaging is down this morning

The question would be what has changed.  Reboots, updates to OS or software, new software installs, router/firewall changes, DNS changes, etc.  What was done yesterday morning or the evening before?

Darin.
 
 
----- Original Message -----
Sent: Friday, September 15, 2006 9:47 AM
Subject: RE: [IMail Forum] Web Messaging is down this morning

We also lost web messaging on port 80 yesterday. Tried everything including backing out recent MS updates. No joy on port 80 but any other port will work but no joy in telling so many users to use a port number. Why would a number of systems go down on the same morning? MS updates is an easy target but does not seem to answer that question.
 
Cheers,
Jeffrey

Reply via email to