Hi Kevin, Will do. And sorry for re-raising an issue that no longer exists.
Darin. ----- Original Message ----- From: "Kevin Gillis" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Monday, October 23, 2006 5:35 PM Subject: RE: [IMail Forum] Attachment viewing issue Hi Darin, Yes, completely agree on the production env. Install. I was just suggesting it to see if the attachment issue may already be addressed in the upcoming release. Regarding the SA, please contact me offline. Not sure about this one - "IMail 9.x no longer passes SMTP AUTH info to Declude." Are others running into this one? Bye for now, kg -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox Sent: Monday, October 23, 2006 09:33 To: [email protected] Subject: Re: [IMail Forum] Attachment viewing issue Hi Kevin, We can't run demo products in a production environment, and just do not have time to do field testing for Ipswitch. I'm sure you can understand that we can't afford to take the risk of introducing an unstable system to our customers. Such a move could quickly drive us out of business when critical business systems, like email, are involved. Can you also comment on the unused SA problem? I just checked our accounting system and see that we purchased the SA to upgrade last Thanksgiving, but have been unable to use it due to the loss of Mac/Safari support in webmail, as well as other stability/feature problems with 9.x, most of which I believe have been resolved. If we had known, we simply would not have purchased the SA. Now it looks like our SA will expire before a usable product is available. I appreciate any input you might have on this. In answer to your #2 below, we use Declude and Sniffer. I don't know anything about this request for end-user controlled whitelists, but we do have a related issue. IMail 9.x no longer passes SMTP AUTH info to Declude. This is a very important lost feature for us, as we use that to whitelist outbound email. This ensures outbound email from our customers is not filtered for spam, but is still virus scanned. Darin. ----- Original Message ----- From: "Kevin Gillis" <[EMAIL PROTECTED]> To: <[email protected]> Cc: "Jason Benton (Jason Benton)" <[EMAIL PROTECTED]> Sent: Sunday, October 22, 2006 7:56 PM Subject: RE: [IMail Forum] Attachment viewing issue Hi Darin and Marc, Sounds like a few topics. 1) Attachment issue with some with some services, but particularly ISPs Is this a recent issue in 2006.1 or has this been happening for some time with earlier builds? We fixed an attachment issue in 2006.2 (next release) which we can make available to try this out on our demo site to see if that addresses it. If we provided credentials, do you have exact steps that we can try to reproduce on the 2006.2 build? 2) End user controlled white-list is the top end-user request? What AS are you using today? 3) Safari support - we completed this work in 2006.2 and it's available on the demo site if anyone wants to access it. Bye for now, kg -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Julie Harris Sent: Friday, October 20, 2006 13:13 To: [email protected] Subject: RE: [IMail Forum] Attachment viewing Broken - KNOWN ISSUE 2006.1 I've been curious about the Smartermail. We already use their Stats which works great! Temporarily, I'm going to check out the Mailbee Bill Foresman was recommending. I love Imail 8.x. It's the web mail that lacks. We use declude for filtering which works pretty good... But does Smartermail have offer the ability for users to 'whitelist' email addresses without having to be smart enough to figure out the Imail web amil filtering? I love my users, but that's their biggest compliant. Thanks, Julie -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ryan Sent: Friday, October 20, 2006 12:54 PM To: [email protected] Subject: Re: [IMail Forum] Attachment viewing Broken - KNOWN ISSUE 2006.1 We just moved to Smarttools SmarterMail after being long time Imail customers (7 years). The move was near flawless and we've been extremely happy with the product. Funny thing is, we bought the Unlimited version of the software for not much more than the cost of the SA renewal we let lapse earlier this year. Ryan On Oct 20, 2006, at 7:13 AM, Julie Harris wrote: > Amen. My company has been wanting to upgrade to the new one. I've > been too reluctant. > > Has anyone considered switching from Imail to a different software? > If so, what have you looked at? > > Thanks, > Julie > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox > Sent: Friday, October 20, 2006 10:03 AM > To: [email protected] > Subject: Re: [IMail Forum] Attachment viewing Broken - KNOWN ISSUE > 2006.1 > > Wow. Every time I think we should upgrade using the license we've had > for a year now someone posts something like this that makes me realize > we're still better off staying with 8.x. > > Now the problem is that by the time 2006 is truly stable without any > loss of functionality (e.g. Webmail in Safari and this attachment > issue), we'll be out of our SA purchased last October. > > Kevin G. Do you have any input on this? > > Darin. > > > ----- Original Message ----- > From: "Marc Catuogno" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Friday, October 20, 2006 9:30 AM > Subject: [IMail Forum] Attachment viewing Broken - KNOWN ISSUE 2006.1 > > > I called Ipswitch last week and added my name to the list of people > complaining about a known issue of any attachments forwarded from > places like AOL, Yahoo, and Hotmail showing up as .txt attachments > with no way of getting the real attachment out of this .txt file. > > This is a very, very aggravating issue and it is ridiculous that it is > taking them this long to fix what I consider basic Email client > functionality. > > I want someone from Ipswitch to acknowledge this on list and give us > an estimated time of repair. > > Marc > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum% > 40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum% > 40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ > > To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html > List Archive: http://www.mail-archive.com/imail_forum% > 40list.ipswitch.com/ > Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
