More details -
I found web.config in the WebClient folder and enabled tracing,
IMap4Trace, and SMTPTrace. I was able to get trace output to the browser
window. It detailed what the .NET IClient application was doing, but of
course no useful information.
I tried putting the IMAP4 server into debug log mode and restarted the
service. I see other users in the IMAP4 session, but no login from webmail
IClient. I had a test system where I turned off the IMAP4 service and
tried to log into that system. I then get a "Reason: connection refused"
in the login failure (as expected). On this problem system, if I turn off
the IMAP service and try to log in. I still get the same "Reason: Failed to
authorize user." as when the IMAP service runs.
So the problem is that the 2006.1 Webmail IClient is not attempting to
log into IMAP. Does anyone know how to make the 2006.1 Webmail IClient try
to log into IMAP instead of "who knows what" authentication method it is
currently using?
Thanks,
----- Original Message -----
From: "Mike N" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, October 28, 2006 12:24 AM
Subject: [IMail Forum] Unable to log into web IClient 2006.1 after upgrade
After upgrading to 2006.1, we are unable to log into the Webmail client.
Webadmin works fine. We get the message :
Unable to log into the system.
Reason: Failed to authorize user.
All other services POP3 and SMTP, and IMAP are working fine. There are
no logs in the IIS folder other than the standard access log. There is
nothing in the Event logs anywhere.
There is nothing in the SYSMMDD.txt file concerning webmail login.
The Webmail anonymous user "imail_user" has access to the external
database.
How can get get more detailed diagnostics from the IClient application?
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