David,

Glad to help and ultimately prove the problem was not really the
POP3 service!

Registry 'cross ups' are where reg info is pointing to an
incorrect item. For example, a domain in IMail has 2 registry
hives, one with the IP (or virtual) as the name and another with
the OHN as the name. Within each is an item that points to the
other hive (IP hive has item that points to OHN and domain name
hive has item that points to the IP used for the domain) and when
those are incorrect, your domains may not be recognized or not
work correctly. I've seen these particular ones get messed up,
when someone changed the IP of the machine (not much IMail can do
for this!), or did not answer correctly when renaming the
original domain (answering no to Are you renaming the domain?
created a new domain and messed up the pointers, although IMail
was doing exactly as you told it to, create a new domain...).

Not sure exactly what is being sent, but there is a tool in the
\imail folder, regcheck.exe, that can tell you more about what is
'crossed up' in the registry. I don't think it tells you how to
fix things, though... KB might be able to help.

Daniel Donnelly

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of David
Waller
Sent: Monday, November 13, 2006 12:49 PM
To: [email protected]
Subject: RE: [IMail Forum] IM POP3 service keeps stopping


This has been a long thread so please excuse the update.

I'm still seeing the errors but have made some progress. The
users drive
isn't the issue as I moved all user accounts to another drive and
the
problem persisted. I managed to get some helpful support from
Ipswitch who
said "You have a lot of cross-ups in the registry. This can cause
all kinds
of services issues." Which is strange as the only admin interface
we've ever
used is Imail. I'm not yet certain what a "cross-up" is but I'm
sure to find
out soon.

I'm waiting for Imail to send me a promised zip file with
instructions -
hopefully not destructions - sorry bad play on words.

I'd like to thank all those who contributed especially Daniel who
gave a lot
of his valuable time.

Hopefully, I'll have this sorted once and for all.

David

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