Hi, I've had IMail 2006.2 in test for several weeks with a dozen users and we found no problem. It wasn't until we started using the webinterface with about 2000 users when suddenly problems started to appear. Kinda hard for Ipswitch to find problems no one knows about. :-(
Unfortunately these problems are very hard to diagnose as all resources I have been tracking show now limit reached or something like it. Also the problem is a wierd one where parts will start to fail and other parts wil still work. A user can suddenly no longer send mail via the web interface, the error mesages refers to a socket failure. The rest of the webmail will work and normal SMTP, POP, IMAP etc will also work. On the server itself suddenly fileshares on other servers can no longer be reached, sniffer update (using wget) will fail, stuff like that. A while later the IClient webmail interface may no longer work but the IAdmin interface will still work, even when most things fail I can still reach the server and my monitoring tool can still log in to the server and restart the w3publ service. Try finding a common cause for those errors ans exceptions to see which resourse is the problem and THEN try to find the cause to depleting that resourse. It's not as easy as some people think it is, I wish it were. :-( For now I'm restarting the w3publ service on the Windows 2003 server three times a day. Met vriendelijke groet, Bonno Bloksma hoofd systeembeheer tio hogeschool hotelmanagement en toerisme begijnenhof 8-12 / 5611 el eindhoven t 040 296 28 28 / f 040 237 35 20 [EMAIL PROTECTED] / www.tio.nl ----- Original Message ----- From: Heimir Eidskrem To: [email protected] Sent: Tuesday, March 27, 2007 11:01 PM Subject: Re: [IMail Forum] HTTP Failing on 2006.2? John T (lists) wrote: I and others have be patiently working on this problem and providing Ipswitch with information on what we have done. Unfortunately, a good amount of the work I have been doing troubleshooting with one user is now narrowed down to locally on her computer. What is important is to keep notes on what happens. I am seeing a small set of users logged in when this happens and I am trying to find what is common amongst them but different from all the other users that do not normally have problems. John T How about Ipswitch release a product that actually works. Its been almost a 1.5 years now since they launched 2006. Debugging should have been done a while back. When will this product be ready for production? From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rick Klinge Sent: Tuesday, March 27, 2007 1:36 PM To: [email protected] Subject: RE: [IMail Forum] HTTP Failing on 2006.2? Yes.. fails all the time.. and we get the xml parser error.. etc.. upon login with internet explorer. clear you browser cookies and log in again... same issue. I believe (hope) they are working on it. ~Rick -------------------------------------------------------------------------- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Grant Griffith Sent: Tuesday, March 27, 2007 3:30 PM - MGMT To: [email protected] Subject: [IMail Forum] HTTP Failing on 2006.2? Anyone else having issues with HTTP failing? It seems like it is going down a couple of times a day since we upgraded to 2006.2. I have the service set to restart on a failure and it comes back up, but it kicks everyone off when this occurs. Thanks, Grant Griffith Web Application Developer Enhanced Telecommunications http://www.etczone.com 812-932-1000
