My server is in a completely different physical location and is not part of the internal network.
I think (don't quote me) that the attachment issue comes from the way the Imail 2006.1 parses HTML that causes attachments to get munged in the Webmail. Usually if you can get the sender to change to plain text, the attachments are readable. Marc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Eric Parsons Sent: Monday, May 07, 2007 5:31 PM To: [email protected] Subject: RE: [IMail Forum] attachment problem Happens when there is a loop on your network. That means that your users are using external DNS to resolve your mail server address to its public IP. Try running internal DNS with the private ip of the mail server. Another way to do this is update your host file on each workstation with the private ip address instead. Files are getting corrupt when they route out of the network and back in. I use the host file approach and seems to work. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marc Catuogno Sent: Monday, May 07, 2007 3:59 PM To: [email protected] Subject: RE: [IMail Forum] attachment problem Yes. IMAIL will mangle attachments in 2006.1 - I have them showing up as .dat files most often. If you have the people sending from Outlook change to plain text, it MAY get the attachment through.... If they could save the attachment first and attach it to a new email instead of forwarding (and send in plain text) that could help as well. They should also jump through a hoop or two... I'm REALLY hoping they fix this in 2006.2 when they patch it! Marc -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Susan Doucette Sent: Monday, May 07, 2007 4:44 PM To: [email protected] Subject: [IMail Forum] attachment problem I'm trying to pin down the source of a problem we're having. So far I can't tell if it's related to IMail or not. The problem occurs when people forward an email message that has an attachment. The person receiving the forwarded email cannot open the attachment. It seems to especially happen when the person doing the forwarding is using the Outlook client. Has anyone heard of this before. We're running IMail 2006.1 Thanks for any help. -- Susan Doucette Information Technology Santa Cruz City Schools 405 Old San Jose Rd. Soquel, CA 95073 831-429-3410 x212 To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
