3 days ago, our ISP has been blocked by charter.net ... all email is
being stopped with a "connection refused"
I have multiple customers complaining, I have tried calling customer
support and that was useless ... they couldn't get through their
heads that I wasn't a customer
Was finally escalated, and the supervisor told me he would call me
back after calling the NOC ... never heard back ... email the
administrator listed in their DNS records ... he wrote me back and
told me to send email to [EMAIL PROTECTED] ... I wrote them
24 hours ago, no response.
We are not listed in any spam databases, our dns records should be
clean ... it seems that are entire class C block is being blocked.
Any suggestions?
David
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