3 days ago, our ISP has been blocked by charter.net ... all email is being stopped with a "connection refused"

I have multiple customers complaining, I have tried calling customer support and that was useless ... they couldn't get through their heads that I wasn't a customer

Was finally escalated, and the supervisor told me he would call me back after calling the NOC ... never heard back ... email the administrator listed in their DNS records ... he wrote me back and told me to send email to [EMAIL PROTECTED] ... I wrote them 24 hours ago, no response.

We are not listed in any spam databases, our dns records should be clean ... it seems that are entire class C block is being blocked.

Any suggestions?

David
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